HP Designjet 2800/3800cp Service Manual - Page 47
Must Replace The Failing Motor, Module Will Be Burned Again. - designjet 54
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S Replace the Electronics Module ' page 8-6. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: 010036 0000XX00 Problem Description: A short circuit in the Y/X-axis or ANY stepper motor. This short circuit is causing some of the fuses in the Electronics Module to burn. Error data: 00000800 ³ Problem with the Y-axis. 00001000 ³ Problem with the X-axis. Corrective Action: Try the following: D Check which stepper motor has failed by measuring the resistance values of the connectors. Make sure that you check the resistance between pins 1-3 and 4-6. If any of the stepper motors are burnt, you will get a value of X0-5 ohms. ONCE YOU HAVE IDENTIFIED THE FAILING MOTOR YOU MUST REPLACE THE FAILING MOTOR ASSEMBLY AND THE ELECTRONICS MODULE TOGETHER AT THE SAME TIME TO SOLVE THE PROBLEM. IF YOU INSTALL A NEW ELECTRONICS MODULE WITHOUT REPLACING THE FAILING MOTOR, THE ELECTRONICS MODULE WILL BE BURNED AGAIN. Stepper Motor Bail Refill Service Station (Xaxis) Service Station (Zaxis) Resistance (ohms) 120 20% 200 20% 54.4 20% 50 20% 2-12 HP DesignJet CP Series Printers System Error Codes