HP Designjet 2800/3800cp Service Manual - Page 62

System Error: Problem Description: Corrective Action: 020011 Error during initialization of the Y-axis. Try the following: D Switch the printer OFF and ON again and check if the error code disappears. If the error code disappears, do NOT try to troubleshoot any further. D Check that the Encoder Strip is NOT damaged or dirty. If necessary, clean the encoder strip, or if damaged, replace the Encoder Strip ' Page 8-32. D Clean and lubricate the slider rods. D Replace the Y-axis Motor Assembly ' Page 8-45. D Replace the Tensioner Holder Assembly (with spring) ' Page 8-39. D Replace the Y-axis belt ' Page 8-39. D Replace the Carriage Assembly ' page 8-42. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: Problem Description: Corrective Action: 040xxx MIO Card Error Try the following: D Press ENTER and switch the printer OFF. Make sure the MIO card is installed correctly and switch the printer ON again. If this error code continues to appear then replace the MIO Card. D If the system error continues to appear after replacing the MIO card, then replace the Electronics Module ' page 8-6. System Error Codes HP DesignJet CP Series Printers 2-27