HP NetServer AA 6200 HP NetServer AA 6200 Solution Release 3.0 Messages - Page 174

Chapter 11 Keyboard and Pointer (MtcKmP) Messages IOPn.MtcKmP status: Device I/O control error. Severity Error Description This is a generic error indicating that a keyboard or pointer device /IO control request failed. It can occur during MtcKmP initialization when attempting to perform one of the following operations: • Connecting to the i8042prt driver • Querying the keyboard attributes • Querying the keyboard indicator parameters • Querying the keyboard typematic rate • Querying the pointer attributes As a result of the error, the keyboard or pointer device will be failed. Action • If the pointer device is failed, verify the pointer is properly attached to the IOP. • View the message data as Words. The last longword (4 bytes) of data should contain either an HP NetServer AA or Windows NT error code that can be used by your service provider to help diagnose the problem. Note: The only method of enabling a failed keyboard or pointer device is to correct the problem and reboot the IOP. IOPn.MtcKmP status: Error in Keyboard Pointer device configuration. Severity Error Description This is a fatal initialization error. It occurs when the Input Provider cannot register with the HP NetServer AA Device Synchronization Layer (DSL). The most likely cause is that the \Control\Marathon\Providers\KeyboardPointer Registry key is missing or invalid. Action Reinstall HP NetServer AA software on the IOP. IOPn.MtcKmP status: Error setting keyboard indicators. Severity Error Description An attempt to set the keyboard LEDs (Num Lock, Caps Lock, Scroll Lock) failed. This error can occur when input is switched between the CEs and the local IOP. Action • Unless this error occurs frequently, you can ignore it. • Otherwise, view the message data as Words. The last longword (4 bytes) of data should contain either an HP NetServer AA or Windows NT error code that can be used by your service provider to help diagnose the problem. 164