Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 149
TROUBLESHOOTING, Troubleshooting Checklist
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16 chapter TROUBLESHOOTING Troubleshooting Checklist If you encounter a minor problem with the computer or software applications, go through the following checklist for possible solutions: n Is the computer connected to an external power source or does it have a fully charged battery pack installed? n Is the computer turned on and is the power light on? n Are all cables connected properly and securely? n Did the diskette drive contain a nonbootable diskette when you turned on the computer? n Have you installed all the necessary device drivers? For example, if you are using a mouse, you may need to install a mouse device driver. n Have you installed printer drivers for each application? n Did you exit properly from Windows before shutting off your computer? Failure to exit properly can result in file corruption. n Have you scanned the computer for viruses? Troubleshooting 16-1