Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 158

Solving DVD Drive Problems

Page 158 highlights

Solving DVD Drive Problems Problem Possible Cause Solution Certain files on a DVD disc will not play using the MediaPlayer The MediaPlayer Use the DVD Player to does not initiate the play all content. This is authentication the correct way to view process necessary for all DVD files. playback of DVD files. Attempts to play these files will result in no video being played. A DVD disc inserted in the DVD drive with DVD Player running will not play In the drivers for most DVD drives there is an Auto-Insert Notification option that is turned on by default. This option lets the operating system know when a DVD or compact disk is inserted into the DVD drive. The purpose of the feature is to begin running software or to begin playback of a disk when it is first inserted into the drive without the need for running an application. If this option is turned off, the DVD Player application does not know that you inserted a DVD disk. To turn this option on in Windows 95 or Windows 98, use the following procedure: 1. Click Start→Settings→ Control Panel. 2. Double-click the System icon; then select the Device Manager tab. 3. Locate the CD listing, and click the entry for your DVD drive. 4. Click the Properties button and then the Settings tab. 5. Locate and click the checkbox labeled Auto Insert Notification. 6. Click OK to save the change. 7. Restart Windows, if necessary, for the change to become active. Continued 16-10 Troubleshooting

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16-10 Troubleshooting
Solving DVD Drive Problems
Problem
Possible Cause
Solution
Certain files on a
DVD disc will not
play using the
MediaPlayer
The MediaPlayer
does not initiate the
authentication
process necessary for
playback of DVD files.
Attempts to play these
files will result in no
video being played.
Use the DVD Player to
play all content. This is
the correct way to view
all DVD files.
A DVD disc inserted
in the DVD drive
with DVD Player
running will not play
In the drivers for most
DVD drives there is
an Auto-Insert
Notification option
that is turned on by
default. This option
lets the operating
system know when a
DVD or compact disk
is inserted into the
DVD drive. The
purpose of the feature
is to begin running
software or to begin
playback of a disk
when it is first inserted
into the drive without
the need for running
an application.
If this option is turned
off, the DVD Player
application does not
know that you
inserted a DVD disk.
To turn this option on in
Windows 95 or Windows
98, use the following
procedure:
1. Click
Start
Settings
Control Panel.
2. Double-click the
System icon; then
select the Device
Manager tab.
3. Locate the CD
listing, and click the
entry for your DVD
drive.
4. Click the Properties
button and then the
Settings tab.
5. Locate and click the
checkbox labeled
Auto Insert
Notification.
6. Click OK to save the
change.
7. Restart Windows, if
necessary, for the
change to become
active.
Continued