Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 174

Solving Modem Problems Continued Problem Possible Cause Solution Modem does not connect. Fax transmissions do not work. Another device on your telephone line may be causing interference. Hang up an extension telephone and disconnect any other devices that may be using the same telephone line, then redial. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-to-digital conversion. Try connecting from an alternate site. There is noise on the Use another telephone telephone line. line. The 56K protocol of an internal modem will fall back to lower speeds if the telephone line is too noisy for a highspeed connection. Change the Hang-up Delay S Register: At the command line in terminal mode, type ATS10=150, then press Enter. NOTE: This command causes the modem to take longer to disconnect even if there is no noise on the line. Another communications software application is open. Close the other communications application. Modem is receiving Connect the computer to inadequate power. external power or If the computer must run from a battery pack, n Make sure the battery pack is fully charged. n Clear all power conservation selections. Continued 16-26 Troubleshooting