Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 162

Solving Hard Drive Problems

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Solving Hard Drive Problems Problem Possible Cause Solution Reading the hard Your computer drive takes an entered Hibernation unusually long due to a low battery time after restarting and is now exiting the computer from Hibernation. Hard drive error occurs The hard drive has bad sectors or has failed. Give your computer time to restore the previously stored data to its state prior to Hibernation. If you are running Windows, press Start→Programs→Acces sories→System Tools→ScanDisk. Place a check in the Automatically Fix Errors box. Start the ScanDisk utility. If you are running Windows NT, go to the system prompt and type chkdsk. Your computer will automatically scan for errors. Reformat the hard drive. Contact your Compaq authorized dealer, reseller, or service provider or the Compaq Customer Support Center for assistance. 16-14 Troubleshooting

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16-14 Troubleshooting
Solving Hard Drive Problems
Problem
Possible Cause
Solution
Reading the hard
drive takes an
unusually long
time after restarting
the computer
Your computer
entered Hibernation
due to a low battery
and is now exiting
from Hibernation.
Give your computer time
to restore the previously
stored data to its state
prior to Hibernation.
Hard drive error
occurs
The hard drive has
bad sectors or has
failed.
If you are running
Windows, press
Start
→
Programs
→
Acces
sories
→
System
Tools
→
ScanDisk. Place
a check in the
Automatically Fix Errors
box. Start the ScanDisk
utility.
If you are running
Windows NT, go to the
system prompt and type
chkdsk. Your computer
will automatically scan for
errors.
Reformat the hard drive.
Contact your Compaq
authorized dealer,
reseller, or service
provider or the Compaq
Customer Support Center
for assistance.