Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 176

Solving Modem Problems Continued Problem Possible Cause Solution Modem loses connection Call Waiting may be interfering with the connection. Disable Call Waiting before dialing. For information about disabling Call Waiting, consult your operating system documentation. To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Another device on your telephone line may be causing interference. Hang up an extension telephone and disconnect any other devices that may be using the same telephone line, then redial. Hibernation was 1. Restore power, if initiated; the computer necessary. reached a low-battery or critical low-battery condition. 2. Slide the power switch to exit Hibernation, if necessary. 3. Restart the communications software application. Your service provider Ask your service may have an inactivity provider if idle time on timeout. the line terminates the connection. 16-28 Troubleshooting