Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 160

Solving Diskette and, SuperDisk LS-120 Drive Problems

Page 160 highlights

Solving Diskette and SuperDisk LS-120 Drive Problems Problem Possible Cause Solution Diskette drive light The diskette is Remove the diskette and stays on inserted incorrectly. reinsert. The diskette is damaged. Diskette drive cannot Diskette is not write to a diskette formatted. Diskette is writeprotected. In Windows 95, Windows 98, and Windows 2000 Professional, run Scan Disk. Click Start→Programs→ Accessories'→System Tools→ScanDisk. In Windows NT, go to the system prompt and type a: chdsk. Your computer will automatically search for errors. Format the diskette. 1. Double-click on My Computer. 2. Click on 3.5-inch diskette. 3. Click FileàFormat. 4. Fill in the appropriate information, then click Start. If you are running Windows NT 4.0, format the diskette by entering format a: at the system prompt. Use a diskette that is not write-protected. If the contents of the diskette may be added to or deleted, remove write-protection from the diskette by sliding the tab on the corner of the disk until the window is closed. Computer is writing to the wrong drive. Check your application to see which drive it is trying to access, then change the drive letter and/or path if necessary. Not enough space is Copy the information onto a left on the diskette. diskette that has more free disk space. Diskette drive is disabled. Enable the diskette drive through Device Manager or through Computer Setup. Continued 16-12 Troubleshooting

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16-12 Troubleshooting
Solving Diskette and
SuperDisk LS-120 Drive Problems
Problem
Possible Cause
Solution
Diskette drive light
stays on
The diskette is
inserted incorrectly.
Remove the diskette and
reinsert.
The diskette is
damaged.
In Windows 95, Windows
98, and Windows 2000
Professional, run Scan
Disk. Click
Start
Programs
Accessories
System
Tools
ScanDisk.
In Windows NT, go to the
system prompt and type
a: chdsk. Your computer
will automatically search
for errors.
Diskette drive cannot
write to a diskette
Diskette is not
formatted.
Format the diskette.
1. Double-click on My
Computer.
2. Click on 3.5-inch
diskette.
3. Click File
°
Format.
4. Fill in the appropriate
information, then click
Start.
If you are running Windows
NT 4.0, format the diskette
by entering
format a:
at the
system prompt.
Diskette is write-
protected.
Use a diskette that is not
write-protected.
If the contents of the diskette
may be added to or deleted,
remove write-protection from
the diskette by sliding the
tab on the corner of the disk
until the window is closed.
Computer is writing
to the wrong drive.
Check your application to
see which drive it is trying to
access, then change the
drive letter and/or path if
necessary.
Not enough space is
left on the diskette.
Copy the information onto a
diskette that has more free
disk space.
Diskette drive is
disabled.
Enable the diskette drive
through Device Manager or
through Computer Setup.
Continued