Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 186

Troubleshooting, Fn+F4, Display Properties. Click

Page 186 highlights

Solving Screen Problems Continued Problem Possible Cause Solution Screen is blank and no lights are on The computer has either entered Hibernation or, if Hibernation is disabled, the battery pack has discharged without saving your information. Screen is blank and keyboard is locked QuickLock and QuickBlank were initiated. These security features lock the keyboard and pointing device and clear the screen. Screen is blank and External monitor was external monitor turned on before the displays information computer was turned on. Information does not External monitor was display on the connected after the external monitor computer was turned on. The computer does not recognize the correct display type. Connect the computer to an external power source. Charge the battery pack. Replace the battery pack with a fully charged battery pack. Type your power-on password to unlock the keyboard and pointing device and return the information to the screen. Press Fn+F4 on the computer keyboard to switch from the external monitor to the computer display. Place the computer in Suspend by pressing the suspend button. Be sure the external monitor is connected and turned on, then press the suspend button to exit Suspend. Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer. 16-38 Troubleshooting

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16-38 Troubleshooting
Solving Screen Problems
Continued
Problem
Possible Cause
Solution
Screen is blank and
no lights are on
The computer has
either entered
Hibernation or, if
Hibernation is
disabled, the battery
pack has discharged
without saving your
information.
Connect the computer to
an external power
source.
Charge the battery pack.
Replace the battery pack
with a fully charged
battery pack.
Screen is blank and
keyboard is locked
QuickLock and
QuickBlank were
initiated. These
security features lock
the keyboard and
pointing device and
clear the screen.
Type your power-on
password to unlock the
keyboard and pointing
device and return the
information to the
screen.
Screen is blank and
external monitor
displays information
External monitor was
turned on before the
computer was turned
on.
Press
Fn+F4
on the
computer keyboard to
switch from the external
monitor to the computer
display.
Information does not
display on the
external monitor
External monitor was
connected after the
computer was turned
on.
Place the computer in
Suspend by pressing the
suspend button. Be sure
the external monitor is
connected and turned
on, then press the
suspend button to exit
Suspend.
The computer does
not recognize the
correct display type.
Click the Settings tab in
Display Properties. Click
Change Display Type
and reselect your display
type, then restart the
computer.