Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 165

Solving Infrared Problems, Continued, Problem, Possible Cause, Solution, Troubleshooting 16-17

Page 165 highlights

Solving Infrared Problems Continued Problem Possible Cause Solution Cannot transmit data Direct sunlight, Remove the interfering fluorescent light, or light source(s). flashing incandescent light is close to the infrared connection. There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. Infrared port does not work There is a physical obstruction Do not place objects between the two devices if the objects will interfere with a line-ofsight data transmission. One of the devices was moved during data transmission. Do not move either device during data transmission. The units are Adjust the devices so orientated incorrectly. that they point directly at one another. The distance between Verify that the devices the devices is too are not more than 1.5 great. feet (about 0.5 meters) apart. Direct sunlight, Remove the interfering fluorescent light, or light source(s). flashing incandescent light is close to the infrared connection. There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. Troubleshooting 16-17

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Troubleshooting 16-17
Solving Infrared Problems
Continued
Problem
Possible Cause
Solution
Cannot transmit
data
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connection.
Remove the interfering
light source(s).
There is interference
from other wireless
devices.
Keep remote control
devices such as wireless
headphones and other
audio devices away from
the infrared connections.
There is a physical
obstruction
Do not place objects
between the two devices
if the objects will
interfere with a line-of-
sight data transmission.
One of the devices
was moved during
data transmission.
Do not move either
device during data
transmission.
The units are
orientated incorrectly.
Adjust the devices so
that they point directly at
one another.
The distance between
the devices is too
great.
Verify that the devices
are not more than 1.5
feet (about 0.5 meters)
apart.
Infrared port does
not work
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connection.
Remove the interfering
light source(s).
There is interference
from other wireless
devices.
Keep remote control
devices such as wireless
headphones and other
audio devices away from
the infrared connections.