Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 164

Solving Infrared Problems

Page 164 highlights

Solving Infrared Problems Problem Cannot communicate with another computer Possible Cause Solution The required software Install the required is not running on both software on the second computers. computer, start the second device, and start the program on both computers. One computer does not have an IrDAcompliant infrared port. Ensure that communication between infrared devices uses the same protocol. The pathway between Remove the obstruction, the infrared ports is align the infrared ports to obstructed, one port is within 30 degrees, and more than 30 degrees position the computers (plus or minus 15 within 1.5 feet (about 0.5 degrees off the center meters) of each other. line) from the other, or The ports should not be the ports are more touching. than 1.5 feet (about 0.5 meters) apart. There is an interrupt request (IRQ) conflict. Check for IRQ conflicts in the Device Manager on one or both computers. Click StartàSettingsàControl PanelàSystemàDevice Manager tab. If the Device Manager indicates an IRQ conflict, reassign the IRQ number for one of the conflicting devices. There is a baud rate Select the same baud conflict. rate for both computers. There is a conflict with Select the same # bits the # bits. setting for both computers. There is a stop bit conflict. Select the same stop bit for both computers. There is a parity conflict. Select the same parity setting for both computers. Continued 16-16 Troubleshooting

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16-16 Troubleshooting
Solving Infrared Problems
Problem
Possible Cause
Solution
Cannot
communicate with
another computer
The required software
is not running on both
computers.
Install the required
software on the second
computer, start the
second device, and start
the program on both
computers.
One computer does
not have an IrDA-
compliant infrared
port.
Ensure that
communication between
infrared devices uses the
same protocol.
The pathway between
the infrared ports is
obstructed, one port is
more than 30 degrees
(plus or minus 15
degrees off the center
line) from the other, or
the ports are more
than 1.5 feet (about
0.5 meters) apart.
Remove the obstruction,
align the infrared ports to
within 30 degrees, and
position the computers
within 1.5 feet (about 0.5
meters) of each other.
The ports should not be
touching.
There is an interrupt
request (IRQ) conflict.
Check for IRQ conflicts in
the Device Manager on
one or both computers.
Click
Start
°
Settings
°
Control
Panel
°
System
°
Device
Manager tab. If the
Device Manager
indicates an IRQ conflict,
reassign the IRQ number
for one of the conflicting
devices.
There is a baud rate
conflict.
Select the same baud
rate for both computers.
There is a conflict with
the # bits.
Select the same # bits
setting for both
computers.
There is a stop bit
conflict.
Select the same stop bit
for both computers.
There is a parity
conflict.
Select the same parity
setting for both
computers.
Continued