Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 163

Solving Hardware Installation Problems

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Solving Hardware Installation Problems Problem Possible Cause Solution Hardware devices are not working properly The system did not automatically configure the new device. Check the documentation that came with the new device to determine whether any device drivers need to be installed and, if necessary, install the correct device drivers. Cable(s) of the new external device may be loose or the power cable may be unplugged. Ensure that all cables are properly and securely connected. The power switch of Place the computer in the new external Suspend by pressing the device is not turned on suspend button. Turn on or was turned on after the new external device. the computer was Press the suspend button turned on. again to exit Suspend. This allows the system to recognize the new device. The device was plugged in while the computer was on or in Suspend and was not recognized by the system. Turn the computer off. Reattach the new external device and turn it on. Press the power button to start the computer. This allows the system to recognize the new device. Troubleshooting 16-15

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Troubleshooting 16-15
Solving Hardware Installation Problems
Problem
Possible Cause
Solution
Hardware devices
are not working
properly
The system did not
automatically
configure the new
device.
Check the documentation
that came with the new
device to determine
whether any device
drivers need to be
installed and, if
necessary, install the
correct device drivers.
Cable(s) of the new
external device may
be loose or the power
cable may be
unplugged.
Ensure that all cables are
properly and securely
connected.
The power switch of
the new external
device is not turned on
or was turned on after
the computer was
turned on.
Place the computer in
Suspend by pressing the
suspend button. Turn on
the new external device.
Press the suspend button
again to exit Suspend.
This allows the system to
recognize the new
device.
The device was
plugged in while the
computer was on or in
Suspend and was not
recognized by the
system.
Turn the computer off.
Reattach the new
external device and turn it
on. Press the power
button to start the
computer. This allows the
system to recognize the
new device.