Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 179

Then use the Add New, Support or the PC Card

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Solving PC Card Problems Continued Problem Possible Cause Solution Computer beeps Card design or card only once when a driver may not be PC Card is compatible with the inserted PCMCIA software. continued Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. PC Card drivers fail with error messages during system restart Modem/fax PC Card does not work Network PC Card does not work The PC Card is not configured correctly. The modem/fax card conflicts with a system board serial device (e.g., mouse). Card design or card driver may not be compatible with the PCMCIA software. Network driver is not properly installed or configured. The network card design or card driver may not be compatible with the PCMCIA software. Minor configuration adjustments are needed for the PC Card to work in the network operating system environment. Call the PC Card vendor or Compaq Customer Support for assistance. Click the modem icon in Device Manager, then click Properties to select another COM port for the modem/fax card. If you are running Windows NT 4.0, click Start àControl Panel àPorts to select another COM port for the modem/fax card. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Use the Network Neighborhood to identify information about your network card and setup. Then use the Add New Hardware wizard to install the correct card driver. If you are running Windows NT 4.0, click StartàControl PanelàNetworks to identify information about your network card and to install the correct card driver. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. Call Compaq Customer Support or the PC Card vendor for help with configuration requirements. Continued Troubleshooting 16-31

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Troubleshooting 16-31
Solving PC Card Problems
Continued
Problem
Possible Cause
Solution
Computer beeps
only once when a
PC Card is
inserted
continued
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
PC Card drivers
fail with error
messages during
system restart
The PC Card is not
configured correctly.
Call the PC Card vendor
or Compaq Customer
Support for assistance.
Modem/fax PC
Card does not
work
The modem/fax card
conflicts with a system
board serial device
(e.g., mouse).
Click the modem icon in
Device Manager, then
click Properties to select
another COM port for the
modem/fax card.
If you are running
Windows NT 4.0, click
Start
°
Control Panel
°
Ports to select another
COM port for the
modem/fax card.
Card design or card
driver may not be
compatible with the
PCMCIA software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC Cards.
Network PC Card
does not work
Network driver is not
properly installed or
configured.
Use the Network
Neighborhood to identify
information about your
network card and setup.
Then use the Add New
Hardware wizard to install
the correct card driver.
If you are running Windows
NT 4.0, click Start
°
Control
Panel
°
Networks to identify
information about your
network card and to install
the correct card driver.
The network card
design or card driver
may not be compatible
with the PCMCIA
software.
Call Compaq Customer
Support for a current list of
Compaq-qualified PC
Cards.
Minor configuration
adjustments are
needed for the PC
Card to work in the
network operating
system environment.
Call Compaq Customer
Support or the PC Card
vendor for help with
configuration
requirements.
Continued