Compaq Armada e500s Armada E500 Series Quick Reference Guide - Page 173

To access AT, Disable Call Waiting

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Solving Modem Problems Continued Problem Possible Cause Solution Modem does not dial correctly Clicking sound and modem does not connect Modem does not connect Call Waiting may be Disable Call Waiting interfering. before dialing. n For information about disabling Call Waiting, consult your operating system documentation. n To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. The modem is connected to a digital line. NOTE: The EXCESS LINE CURRENT SENSED message does not display if the current is under 100 mA. Connect the modem to a standard analog telephone line, then reestablish the connection. The error correction feature of your modem software is interfering. Disable error correction (&KO) and data compression (&MO) using AT commands. NOTE: To access AT commands and instructions for using them, select Startà Compaq Information CenteràModem Commands. Continued Troubleshooting 16-25

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Troubleshooting 16-25
Solving Modem Problems
Continued
Problem
Possible Cause
Solution
Modem does not
dial correctly
Call Waiting may be
interfering.
Disable Call Waiting
before dialing.
n
For information about
disabling Call Waiting,
consult your operating
system
documentation.
n
To obtain the disable
call waiting code for
your dialing area,
consult your local
telephone service
provider.
Clicking sound and
modem does not
connect
The modem is
connected to a digital
line.
NOTE:
The
EXCESS LINE
CURRENT SENSED
message does not
display if the current
is under 100 mA.
Connect the modem to a
standard analog
telephone line, then
reestablish the
connection.
Modem does not
connect
The error correction
feature of your
modem software is
interfering.
Disable error correction
(&KO) and data
compression (&MO)
using AT commands.
NOTE:
To access AT
commands and
instructions for using
them, select Start
°
Compaq Information
Center
°
Modem
Commands.
Continued