Gateway MX6452 8511385 - User Guide Gateway Notebook

Gateway MX6452 Manual

Gateway MX6452 manual content summary:

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    USER GUIDE P L AT I N U M EDITION
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    Chapter 1: Getting Help 1 Thank you for purchasing our notebook 2 Gateway Web site 3 Using Support 3 Help and Support 5 Searching for a topic 6 Getting help in Media Center 6 BigFix 7 Online help 8 Chapter 2: Using Windows XP 9 About the Windows desktop 10 Using the Start menu 11 Adding
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    56 Chapter 5: Protecting your notebook 57 Hardware security 58 Kensington lock slot 58 CompuTrace 58 Data security 59 Trusted Platform Module (TPM 59 Computrace 59 Notebook startup and hard drive password 60 Windows XP user accounts 60 Protecting your notebook from viruses 61 Using McAfee
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    files 86 Playing CDs or DVDs 87 Creating audio files and music libraries 90 Creating music files 90 Building a music library 93 Editing track information 94 Creating and editing videos 95 Editing videos 95 Transferring your video to your notebook 95 Editing your video 97 Saving your video
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    Contents www.gateway.com Extending battery life 117 Conserving battery power 117 Using alternate power sources 118 Changing power modes 118 Changing notebook power settings 119 Changing the power scheme 120 Changing alarm options 122 Changing advanced settings 123 Activating and using
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    your notebook 172 Cleaning your notebook 173 Protecting your notebook from viruses 174 Updating Windows 175 Using BigFix 175 Managing hard drive space 176 Checking hard drive space 176 Deleting unnecessary files 177 Checking the hard drive for errors 178 Defragmenting the hard drive 179
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    Additional tips 194 Chapter 14: Troubleshooting 195 Safety guidelines 196 First steps 196 Troubleshooting 197 Audio 197 Battery 197 CD drives 197 Device installation 197 Diskette drive 198 Display 199 DVD drives 201 File management 204 Hard drive 204 Internet 205 Keyboard 207 Media
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    223 Power 224 Printer 224 Sound 227 Status indicators 227 Touchpad or optional pointing device 227 Video 228 Telephone support 229 Before calling Gateway Customer Care 229 Telephone numbers 230 Self-help 231 Tutoring 231 Training 232 Appendix A: Safety and Legal Information . 233
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    Contents www.gateway.com viii
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    CHAPTER 1 Getting Help • Gateway Web site • Help and Support • BigFix • Online help 1
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    balanced with optimized battery life when on battery power. Please read this manual carefully to familiarize yourself with our range of services and support. We have highlighted some basic care and safety information to help you keep your notebook in good operating condition. Gateway stands behind
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    drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade
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    Computers to access product documentation, specifications, and guides for all Gateway notebooks. Product Support Click Product Support to view a list of all the products that Gateway supports. Downloads Click Downloads to get the latest software updates for BIOS and driver upgrades. By entering your
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    Help and Support Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start
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    search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For help in Media Center If your notebook has Windows XP Media Center Edition, you can access online help or refer to the printed
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    the Media Center tool bar. The tool bar appears at the top of the window. 2 Click the Help icon in the tool bar. BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and
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    CHAPTER 1: Getting Help To learn more about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help
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    CHAPTER 2 Using Windows XP • About the Windows desktop • Identifying window items • Using Windows XP Tablet PC 2005 • Working with files and folders • Searching for files • Working with documents • Shortcuts 9
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    XP About the Windows desktop Help and Support For more information about the Windows desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box, then click the arrow. After your notebook starts, the first screen you see is the Windows desktop. The desktop
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    them from your notebook. For instructions on how to use the Recycle Bin, see "Deleting files and folders" on page 23. The Windows Security Center menu Help and Support For more information about the Windows Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in
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    CHAPTER 2: Using Windows XP 2 Click All Programs to see all programs and file or program to open it. Adding icons to the desktop Help and Support For more information about desktop icons, click Start, then click Help and Support. Type the keyword desktop icons in the Search box, then click the
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    Identifying window items Identifying window items Help and Support For more information about windows, click Start, then click Help and Support. Type the keyword window in the Search box, then click the arrow. When you double-click the icon for a drive, folder, file, or program, a window opens on
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    starts an action such as Print or Save. Using Windows XP Tablet PC 2005 Your notebook may have Windows XP Tablet PC 2005 installed. The Microsoft Windows XP Tablet PC 2005 operating system is a fully functioning version of Windows XP Professional with added pen-based computing features: ■ Tablet
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    New in Windows XP link in the Help and Support Center and the Windows XP Start Here booklet that shipped with your tablet PC can help you learn more about using Windows click Properties, then tap or click Calibrate. Follow the on-screen instructions. Gestures A gesture is a shape you draw with your
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    Input Panel by waving the pen back and forth over the screen. ■ Backspace by drawing a right-to-left line on the display surface. ■ In most text input programs, you can erase text by scratching it out. Windows interprets a scratchout as a delete command. ■ To erase, draw a short, wide "Z." ■ You
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    Using Windows XP Tablet PC 2005 Tips ■ Hold the pen the same way you hold a writing pen, and steady your writing hand by resting it on the display surface. ■ Line up the pointer before you tap, in cases where the pointer and pen point are out of alignment. The screen reads the position
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    CHAPTER 2: Using Windows XP TIP tips ■ Open a program for your input (for example, a word processing program or a Web form) before using the writing pad or soft keyboard. ■ To
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    click Help and Support. Type the keyword files and folders in the Search box, then click the arrow. Drives are like file cabinets because they hold files and folders. A notebook almost always has more than one drive. Each drive has a letter, usually Local Disk (C:) for the hard drive and 3½ Floppy
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    CHAPTER 2: Using Windows XP To view the drives on your notebook: ■ Click Start, then click My Computer on the Start menu. Hard drives Diskette Disc drive drive To see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive after you double-
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    menu. 2 Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive. If you do not see the contents of the drive, click Show the contents of this drive. 3 If you want to create a new folder inside an existing
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    new information only. Therefore, you can paste copies of a file or folder into more than one place, but as soon as you copy or cut a different file or folder, the original file or folder is deleted from the clipboard. Help and Support on the Windows clipboard, which , see "Viewing drives" on page 19
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    moved appears in its new location and is removed from its old location. Deleting files and folders Help and Support For more information about or folders: 1 In My Computer or Windows Explorer, click the files or folders that you want to delete. For instructions on how to select multiple files and
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    files and folders, click Start, then click Help and Support. Type the keyword files and folders in the Search box, then click the arrow. A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder
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    1 Click Start, then click MY COMPUTER. The My Computer window opens. 2 Double-click the drive or folder that you think contains the file or folder that not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder. 3 Continue double-clicking folders and
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    CHAPTER 2: Using Windows XP Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: ■ Name or part of a
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    Searching for files 2 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window. ■ If you type all of the name, Search will list all files and folders of that name. ■ If
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    CHAPTER 2: Using Windows XP Using advanced search options Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options
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    Creating a new document Working with documents To create a new document: 1 Click Start, All Programs, Accessories, then click WordPad. Microsoft WordPad starts and a blank document opens. 2 Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the
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    through the folders listed below the Save in list. 3 Type a new file name in the File name box. 4 Click Save. Opening a document Help and Support For more information about opening documents, click Start, then click Help and Support. Type the keyword opening files in the Search box, then click
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    more information about printing documents, click Start, then click Help and Support. Type the keyword printing in the Search box, then click the arrow. To print a document, you must have a printer connected to your notebook or have access to a network printer. For more information about installing
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    Support. Type the keyword Windows keyboard shortcuts in the Search box, then click the arrow. The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows type the new name, then press ENTER. Close the active Press ALT + F4. window or program
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    CHAPTER 3 Recovering Your System • System recovery options • Drivers and applications recovery • Recovering your system 33
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    or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive. We recommend that you make a backup of your factory-installed software as soon as you get your new Gateway system. ■ "Drivers and applications recovery" on page 35 tells you how
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    your system from the hard drive" on page 46 tells how to completely reinstall the original factory software. Drivers and applications recovery Your notebook's hard drive contains everything you need to completely restore your system, including Windows XP, device drivers, and other programs. You
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    a DVD-R or DVD+R disc, not DVD-RW or DVD+RW discs. To record a set of drivers and applications recovery discs: 1 Make sure that you have blank discs ready. Depending on the type of recordable drive your notebook has, you need either several CD-R discs or one DVD-R or DVD+R disc. 2 Click Start, All
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    of blank discs that are required for the recovery disc set. Important Use a permanent marker to label each disc "Gateway Driver and Application Recovery." As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on. 5 Click the type of recordable
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    and application recovery files to a network location, so you can burn unlimited sets of drivers and applications recovery discs from a different notebook that has a recordable drive. To copy drivers and applications recovery files to a network: 1 Click Start, All Programs, System Recovery, then
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    ISO, then find the network location you want to save the driver and application recovery files to. 3 Click OK. The program that indicates which computer the files are for. For example, store the files for a Gateway 7200XL in a folder named GW 7200XL Apps Recovery. 4 When you see the message "
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    DVD+R or DVD-R disc. Before you continue, make sure that your computer has a recordable drive. To create recovery discs from recovery files stored on a network: 1 Make sure that . 6 Follow the on-screen instructions of your media burning software to complete the burning of the recovery disc(s). 40
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    you have problems with your notebook and you need to recover your system, you can restore specific drivers and programs from a set of recovery discs, roll back your system to a previous condition when drivers and programs were working correctly, or reinstall everything from the notebook's hard drive
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    To recover specific drivers and software: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. The Application Recovery program opens. - OR Turn on your notebook, then insert the drivers and applications recovery disc #1 (if available) into the CD or DVD drive. The
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    condition. Every time you install new device drivers or software, and every 24 hours (while your notebook is turned on), Microsoft System Restore takes a "snapshot" of your system settings and saves it as a restore point. In most cases of hard-to-resolve software problems, you can return to one
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    CHAPTER 3: Recovering Your System To restore using Microsoft System Restore: 1 Press F1. The Microsoft Windows XP Help and Support Center opens. 2 Click Undo changes to your computer with System Restore. The Welcome to System Restore dialog box opens. 3 Click Restore my computer to an
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    point you selected, and read all notices on the screen. 7 Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See "Recovering your system from the hard drive" on page 46 for
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    CHAPTER 3: Recovering Your System Recovering your system from the hard drive To recover from the hard drive: 1 Get the operating system disc that came with your notebook and have it ready. 2 If you can still run Windows, click Start, All Programs, System Recovery, System Recovery, then click Yes.
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    updates and antivirus updates to bring your notebook's software up to date. Recovering your system ■ Full System Restore with Backup (recommended) moves the contents of the hard drive to the C:\My Backup folder and installs a new copy of Windows XP. This option saves your existing data files
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    CHAPTER 3: Recovering Your System 48
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    CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail 49
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    are e-mail and the World Wide Web. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet service provider (ISP). Internet Servers store information so other computers can access it from the
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    up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this notebook, contact the ISP directly. Dial- are finished. Your Internet service provider can provide instructions on how to connect to and disconnect from the Internet. 51
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    . With this type of service, your cost is the same regardless of the amount of time you use your Internet connection. Accessing your Internet account Help and Support For general information about using Internet accounts, click Start, then click Help and Support. Type the keyword ISP in the Search
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    notebook. Help and Support For general information about connecting to a Web site, click Start, then click Help and Support . Type the keyword connecting to Web site in the Search box, then click the arrow. After you set up an account with an Internet service page or welcome screen. 3 To go
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    notebook from viruses" on page 174. Help and Support For general information about downloading files, click Start, then click Help and Support. 5 Follow the on-screen instructions for saving the file in the folder that you want. A copy of the file is downloaded to your notebook. The time that it
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    it. If applicable, follow the instructions provided on the Web site to address. E-mail is usually a free service of your Internet account. The Internet and the Internet domain name of the Internet service provider (ISP) or company that "hosts" service provider. 2 Click Start, then click E-Mail
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    your notebook from viruses" on page 174. Help and Support For general information about using e-mail, click Start, then click Help and Support. Type the keyword e-mail in the Search box, then click the arrow. To check your e-mail using Outlook Express: 1 Connect to your Internet service provider
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    CHAPTER 5 Protecting your notebook • Hardware security • Data security • Security updates • Traveling securely 57
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    the Kensington lock slot, see your hardware reference. CompuTrace Tips & Tricks Use Computrace Complete's online help to get the program up and running. If your notebook does not already have Computrace Complete installed, contact Gateway at www.gateway.com/ business to purchase the service. 58 If
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    TPM hardware but does not include the TPM software, you can upgrade your notebook when the software is available. Computrace Your notebook may include Computrace® Complete. If your notebook is stolen, you can use Computrace Complete to remotely delete personal information from your hard drive. 59
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    have to return your notebook to Gateway so we can reset it. Use a startup and hard drive password to keep other people from using your notebook. You have to enter your password when you turn on your notebook or access your files. These passwords are set in your notebook's BIOS setup utility. Use
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    Support For more information about protecting your notebook against viruses, click Start, then click Help and Support service. You may have received a free limited time subscription to one of these services when you purchased your notebook the Windows Security Center is configured to provide you
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    CHAPTER 5: Protecting your notebook Your new Gateway notebook may have the McAfee SecurityCenter installed. The McAfee SecurityCenter includes the following components: ■ McAfee VirusScan is an anti-virus subscription service. You can use VirusScan to protect your notebook from viruses, worms,
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    Using McAfee SecurityCenter Data security You received your notebook with McAfee VirusScan, McAfee Personal Firewall, and McAfee Spamkiller turned on and McAfee Privacy Service turned off. To turn on the Privacy Service, as well as keep the other services turned on, you must connect to the
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    CHAPTER 5: Protecting your notebook Starting McAfee SecurityCenter To start McAfee SecurityCenter: ■ Click Start, All Programs, McAfee, then click McAfee Security Center. McAfee SecurityCenter opens. Scanning for and removing viruses
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    5 Click Scan. To remove a virus: 1 If McAfee SecurityCenter finds a virus, follow all on-screen instructions to remove the virus. 2 Turn off your notebook and leave it off for at least 30 seconds. 3 Turn on your notebook and rescan for the virus. Important To update McAfee SecurityCenter after the
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    5: Protecting your notebook 4 Click Check Now. 5 If it is time to extend your subscription, an alert appears on your screen. Click Renew my subscription to extend your subscription and continue updating McAfee SecurityCenter. Using Windows XP Security Center Help and Support For more information
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    and Support. Type the keyword Windows update in the Search box, then click the arrow. If a hacker finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to fix the problem. You should update Windows regularly to keep your notebook secure
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    CHAPTER 5: Protecting your notebook Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your notebook and install them automatically. To schedule automatic updates: 1 Click Start, Control Panel,
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    Updates dialog box opens. BigFix 3 Make your changes to the schedule settings, then click OK. Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites
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    " on page 189. Use the following tips when traveling with your notebook. ■ Charge your battery before you leave. Security personnel at airports and train stations may ask you to turn on your notebook. ■ Have your notebook hand-inspected or sent through the x-ray scanner, but never carry it through
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    CHAPTER 6 Connecting Devices • Installing a printer, scanner, digital camera, or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • Connecting a video camera to your notebook • Using an optional port replicator 71
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    the device documentation and installation instructions. Tips & Tricks For the location of these ports on your notebook, see the poster or hardware guide. For the location of these ports on an optional port replicator, see the port replicator user guide. Help and Support For more information about
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    Installing a printer, scanner, digital camera, or other peripheral device 4 If Windows detects your printer, install your printer by following the on-screen instructions. You are finished. - OR If Windows does not detect the printer, go to the next step. 5 Click Start, then click Control Panel. The
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    the VGA port on your notebook or optional port replicator. 3 Turn on your notebook. 4 Plug the projector's or monitor's power cord into an AC power source and turn it on. Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by
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    Viewing the display on a projector or monitor 6 Click the Settings tab. 7 Right-click the second monitor icon (labeled 2), then click Attached. 8 Click Apply. 9 Adjust properties such as Screen Resolution or Color Quality if necessary. 10 Click OK. 75
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    TV out, see the poster or hardware guide. The S-Video out jack on your notebook or port replicator lets you view your notebook display on a television screen using a standard S-Video cable. To view your notebook display on a television (for notebooks that do not support the F4 key to control the
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    Tips & Tricks For the location of the S-Video out jack on your notebook, see the poster or hardware guide. For the location of the S-Video out jack on an optional port replicator, see the port replicator user guide. Viewing the display on a television 7 Click the Settings tab. 8 Click Advanced.
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    10 Click the Enable TV button if it is not already enabled, then click Apply. To view your notebook display on a television (for notebooks that support the F4 key to control the television feature): 1 With your notebook off, connect one end of a standard S-Video cable to the S-Video out jack on your
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    Viewing the display on a television Modifying television settings Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. To modify television settings: 1 On the Multiple Monitors Properties dialog
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    For the location of the IEEE 1394 port on your notebook, see the poster or hardware guide. For the location of the IEEE 1394 port on an optional Port replicators are available only for select Gateway notebooks. Although you can attach devices directly to your notebook, a port replicator lets you make
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    CHAPTER 7 Using Multimedia • Adjusting the volume • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs • Advanced multimedia software features 81
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    , then click Help and Support. Type the phrase adjusting volume specific sound devices in your notebook. To adjust the overall volume level from Windows: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio
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    the volume To adjust specific volume levels: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. 2 Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and
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    7: Using Multimedia 4 Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click OK. 5 Drag the volume level and balance sliders for the device you want
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    program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. To play a WAV audio file Sound Recorder: 1 Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder. The Sound Recorder opens. Rewind Play Fast
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    of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using Windows Media Player, click Help. To play a file using Windows Media Player: 1 Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Video screen Play
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    be able to play these CDs on your notebook. Important To watch a DVD you must have a DVD drive in your notebook. If you do not have a DVD drive and would like to add an external drive, visit the Accessory Store at www.gateway.com. You can play CDs using Windows Media Player, and you can play DVDs
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    Media Player opens. - OR - If a dialog box does not open with a list of CD players or DVD players, click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Play/pause Stop Volume Mute Previous Next 4 Click (play). If you do not hear sound or you want to change the
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    Help and Support For more information about playing DVDs using CyberLink PowerDVD, Click Start, All Programs, CyberLink PowerDVD, then click PowerDVD. The PowerDVD video screen and control panel open. 3 Insert a DVD into the DVD drive, then click (play). The DVD plays. To control the DVD or adjust
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    for your Windows system sounds. For information about playing WAV files, see "Playing WAV audio files" on page 85. To record a WAV audio file: 1 Plug a microphone into the Microphone jack on your notebook. For the location of the Microphone jack, see your notebook's hardware guide. 2 Click Start
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    Creating audio files and music libraries 3 Click (record), then speak into the microphone. 4 When you CDs. Creating WMA and MP3 music files using Windows Media Player Using Windows Media Player, you can copy the tracks from a music CD to your notebook's hard drive as WMA or MP3 files. WMA and MP3
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    Multimedia 3 Click Tools, Options, then click the Rip Music tab. 4 Click the arrow to open the Format list, then click either mp3 or Windows Media Audio. For more information on the differences between the two types of files, click Learn more about MP3 formats. 5 Click File, CDs and Devices, Rip
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    . 7 Click Rip Music. Windows Media Player records the tracks to your hard drive as WMA files. A progress bar appears next to each track as it is recorded. Building a music library Caution During the download process, WMA and MP3 files may become corrupt. If you are having trouble listening to, or
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    , then click Advanced Tag Editor. The Advanced Tag Editor dialog box opens. 4 Enter track information such as Title, Artist, Album, and Genre. 5 Click OK. The new track information appears in the Windows Media Player library. 94
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    video from a Web cam attached to your notebook. For instructions on how to create video, see your camera's user guide. Editing videos Help and Support For more information about editing videos, click Start, then click Help and Support. Type the phrase Windows Movie Maker in the Search box, then
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    CHAPTER 7: Using Multimedia Windows Movie Maker recognizes your camera and the Video Capture Wizard opens. 3 If the wizard does not open, click Capture From Video Device. 4 Complete the screens in the Video Capture Wizard, clicking Next after each one. 96
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    with additional space required for editing. Creating and editing videos When you reach the final screen, Windows Movie Maker rewinds the video tape in your camera and captures it onto your hard drive. For information about the settings in the Video Capture Wizard, click Learn more about video
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    save your movie to your hard drive. ■ Click Save to CD use your notebook for other Windows Media Player To create a music CD using Windows Media Player: 1 Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. 2 Insert a blank, writable CD into your CD or DVD drive
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    Creating music CDs and video DVDs 4 Click the Burn tab. The Select files to burn window opens. 5 Click Edit Playlist. The Edit Playlist dialog box opens. 6 Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK. 7 Click Start Burn. 99
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    CHAPTER 7: Using Multimedia Creating a music CD using CyberLink Power2Go To create a music CD: 1 Insert a blank, writable CD into your CD or DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go.
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    Creating music CDs and video DVDs 4 Click Music Disc in the left column, select CD in the right column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD, then click to select the file or
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    video DVD You can create a video DVD using CyberLink Power2Go. If your operating system is Windows XP Media Center, you can also use Media Center to record a video DVD. TV The non-Media Center computer must also have Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the
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    CDs and video DVDs Creating a video DVD using CyberLink Power2Go To create a video DVD using Cyberlink Power2Go: 1 Insert a blank, writable DVD into your DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click
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    CHAPTER 7: Using Multimedia 4 Click Video/Photo Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. 5 Click the Add Files button. The Open dialog box opens. 6 Browse to the folder that contains the video files you want to
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    Creating music CDs and video DVDs 11 After you set up your DVD, click . The Configuration/Information dialog box opens. 12 Click the Video tab, then select the television and audio format for your DVD. 13 Click the Burner tab. 105
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    CHAPTER 7: Using Multimedia 14 If you have one DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the DVD. -ORIf you have more than one DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. 15
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    as PowerDVD) installed. The non-Media Center computer must also have Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. We recommend that you do not use your notebook for other tasks while creating CDs or DVDs. If you record copyrighted
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    files from these CDs and you may not be able to listen to these CDs on your notebook. To create a data CD or DVD: 1 Insert a blank, writable CD or DVD into your CD or DVD drive. 2 If a dialog box opens, click Take no action, then click OK. 3 Click Start, All Programs, CyberLink
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    Creating and copying data CDs and DVDs 4 Click Data Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. 5 In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD, then click
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    CHAPTER 7: Using Multimedia 7 After you select all your files, click . The Configuration/Information dialog box opens. 8 If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -OR- If you have more than one CD or DVD burner, select
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    Creating and copying data CDs and DVDs Copying a CD or DVD To copy a disc: 1 Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. 2 Click Copy disc in the left column, then click OK. The Copy Disc dialog box
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    arrow to open the To list, then click your recordable CD or DVD drive. 6 Click Copy. The Burning dialog box opens. If you are using one drive, Power2Go copies the tracks or files to your hard drive. If you are using two drives, Power2Go copies the tracks from the source disc to the blank, recordable
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    an exact image of a disc on your hard drive and then burn that exact image onto a disc. ■ Erase Disc erases a rewritable disc. ■ Rip Audio copies audio tracks from an audio CD to your hard drive as an MP3, WAV, or WMA file. ■ Audio Converter converts an audio file to a different audio format. 113
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    CHAPTER 7: Using Multimedia 114
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    CHAPTER 8 Managing Power • Monitoring the battery charge • Recharging the battery • Extending battery life • Changing notebook power settings 115
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    123. Tips & Tricks For more information about the battery charge status indicator, see the poster or hardware guide. Tips & Tricks For more information about recalibrating the battery, see the hardware guide. Your new Gateway notebook is designed to provide an exceptional balance of performance
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    mode for maximum power savings while your notebook is not in use. ■ Use the CD or DVD drive only when necessary. This drive uses a large amount of power. ■ Recharge the battery(ies) often, take an extra battery, and fully recharge the batteries before traveling. For more information, see "Recharging
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    the life of your notebook's battery(ies): ■ Standby - while your notebook is in Standby, it switches to a low power state where devices, such as the display and drives, turn off. ■ Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your
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    , the information in memory is not saved to the hard drive. If power is interrupted, the information is lost. When in Hibernate mode, your notebook saves all memory information to the hard drive, then turns the power completely off. If your notebook is... On On In Standby or Hibernate mode ...and
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    such as when the display or hard drive is automatically turned off. You can select one of the defined power schemes or create a custom power scheme. The processor installed in your notebook may use Intel® SpeedStep™ technology to conserve battery power. A SpeedStep-equipped processor can change
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    Changing notebook power settings 2 Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. 3 Click the arrow button to open the Power Schemes
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    , click Start, then click Help and Support. Type the keyword alarm options in the Search box, then click the arrow. Alarms can alert you when the battery charge is low. To change the alarm options: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in
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    notebook power settings Changing advanced settings Help and Support For more information about changing the power management settings, click Start, then click Help and Support 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click
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    Hibernate mode, click Start, then click Help and Support. Type the keyword hibernate in the Search box, then click the arrow. Hibernate (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off. The next time you turn on your
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    notebook power settings 4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Shut Down Windows ■ As a manually-selected power savings mode: Click Start, then click Shut
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    CHAPTER 8: Managing Power 126
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    CHAPTER 9 Wireless Networking • Wireless networking • Setting up your wireless network • Testing your network • Sharing resources • Using the network • Connecting to hotspots • Adding a desktop computer to your network • Adding devices to your network 127
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    are away from your home by connecting to public hot spots commonly available in airports, libraries, book stores, and coffee shops. For the notebook user on the go, wireless networking just makes life easier. A wireless network uses radio waves to communicate. Typically, a wireless network is made
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    you buy your access point, make sure it has: • IEEE 802.11g support. 802.11g is the fastest method for wireless communications. 802.11g is what to buy, check out Gateway's accessory store at www.gateway.com. For a wireless network you need: ■ Your Gateway notebook with built-in wireless networking
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    specific instructions hard drive notebook has SecureEasySetup, make sure that your access point has it also. When you are ready to set up your wireless network, use the SecureEasySetup wizard on your notebook. Click the SecureEasySetup icon on your Start menu, then follow the on-screen instructions
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    on your network need the same Workgroup Name. You may have already named your computer and workgroup the first time you turned on your notebook. Naming your computers and workgroup To identify this computer on the network: 1 Click Start, right-click My Computer, then click Properties. The System
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    Support. Type one of the following keywords in the Help and Support Search box, then click the arrow: • connect to an available network • manually notebook. To connect to your wireless network: 1 Click Start, right-click My Network Places, then click Properties. The Network Connections window opens
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    will need to manually add the network to your notebook. Testing your network Now that your home network is set up, log onto your notebook and access a favorite Internet Web site. If you are unable to connect to the Internet: ■ Run the New Connection Wizard ■ Make
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    , each computer must have the shared printer's drivers installed. Follow the instructions included with your printer to install the printer drivers on each computer. With a network, you can share drives (for example hard drives and DVD drives) and printers among the computers connected to the
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    or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR If you have previously enabled remote file access and you want to share a drive or folder with others on the network (network sharing), click to select the Share this folder on the network
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    CHAPTER 9: Wireless Networking Un-sharing drives and folders To un-share drives or folders: 1 In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security. 2 Make sure that the Share this folder on the network check box
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    about workgroups, click Start, then click Help and Support. Type the keyword workgroups in the Search box, then click the arrow. To view shared drives and folders: 1 Click Start, then click My Network Places. The My Network Places window opens. 2 Click/Double-click Entire Network. The Entire
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    -click the file. Copying files across the network To copy files across the network: 1 Click Start, then click My Computer. The My Computer window opens. 2 Browse to the network drive that contains the file you want to copy. 3 Browse to the file you want to copy. 4 Click the file. 5 Click Edit, then
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    You can obtain the printer driver and installation instructions from the CD that shipped be vulnerable. Any of the files on your notebook that are marked for sharing may be accessible the necessary connection information. To access any new network, obtain information about the network (such
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    your network wirelessly. Adding a printer to your network Instead of plugging a printer into your notebook, you can add a printer to your wireless network. To add a printer to the network . For more information, see the instructions that came with your access point. ■ Use a wireless print server. 140
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    CHAPTER 10 Sending and Receiving Faxes • Installing and configuring Fax • Sending a simple fax • Setting up your cover page template • Faxing from programs • Faxing a scanned document • Receiving and viewing a fax • Canceling a fax • Automatically retry sending a fax • Automatically canceling a fax
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    a fax using a cable or DSL modem by following these instructions. Many Internet services exist that let you send or receive faxes using a broadband and receive faxes using your dial-up modem. When Windows was originally installed on your notebook, Fax may not have been installed. To install Fax
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    page, then click Next. The Select Device for Sending or Receiving Faxes screen opens. 4 Click the arrow to open the Please select the fax device box. 6 Click Next. The Transmitting Subscriber Identification (TSID) screen opens. 7 Type the transmitting fax identifier information. This identifier
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    Next. This identifier information is required by law and can be the same identifier that you typed in Step 7. The Routing Options screen opens. 10 If you set up your notebook to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on
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    Sending a simple fax 12 If the Windows Security Alert dialog box opens, click Unblock. Sending a a Fax. The Send Fax Wizard opens. 2 On the Welcome to Fax Configuration Wizard screen, click Next. The Recipient Information screen opens. 3 Type the name and fax number of the recipient of your fax. 4
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    you have added all your recipients, click Next. The Preparing the Cover Page screen opens. 7 Click the arrow to open the Cover page template, then click Type the message text in the Note area, then click Next. The Schedule screen opens. 10 Select when you want to send the fax and a priority for
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    the box to the appropriate place on your template. ■ If you want to include a logo that appears on your cover page, copy it to the Windows clipboard, then paste it into the Cover Page Editor and move it to the appropriate place on your template. 147
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    personal cover pages folder already in the Save in list. 3 Type the new cover page template name. 4 Click Save. Faxing from programs To fax a Print. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 145. Faxing a scanned document To
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    Receiving and viewing a fax 4 Click Print. The Send Fax Wizard opens. 5 Complete the wizard by following the instructions in "Sending a simple fax" on page 145. Receiving and viewing a fax To receive and view a fax: 1 Click Start, All Programs, Accessories, Communications, Fax, then click
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    your fax if the receiving fax machine is busy. To automatically retry sending a fax: 1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in Category View, click Printers and Other Hardware. Click View installed printers or fax printers. The Printers
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    a fax Automatically canceling a fax If your notebook tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. To automatically cancel a failed fax: 1 Click Start, then click Control Panel. The Control Panel window opens. 2 If your Control Panel is in
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    CHAPTER 10: Sending and Receiving Faxes 152
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    CHAPTER 11 Customizing Your notebook • Adjusting the screen and desktop settings • Changing the mouse, touchpad, or pointing device settings • Adjusting tablet and pen settings • Adding and modifying user accounts • Modifying security settings 153
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    about these adjustments, see your monitor guide. Adjusting the color depth and screen area are two of the most basic screen background and screen saver. Adjusting the color depth Help and Support For more information about adjusting display settings, click Start, then click Help and Support
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    Adjusting the screen and desktop settings To change the color depth: 1 Right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. 2
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    Customizing Your notebook Adjusting the screen resolution Help and Support For more information about adjusting screen resolution, click Start, then click Help and Support. Type the keyword changing screen resolution in the Search box, then click the arrow. You can increase the screen resolution
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    Adjusting the screen and desktop settings Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such want, then click OK. The new colors appear on your desktop. - OR If you want to create a new color scheme as part of a desktop theme, see the following procedure
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    CHAPTER 11: Customizing Your notebook To create a new color scheme as part of a desktop theme: 1 Click Advanced. The Advanced and Support. Type the keyword changing desktop background in the Search box, then click the arrow. You can change the Windows desktop background picture. Windows provides
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    another location. 4 If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile. If the picture you chose does not cover the entire screen and you did not choose to stretch or tile the picture, you
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    use a screen saver to keep others from viewing your screen while you are away from your notebook. Windows supplies a variety of screen savers that Screen Saver tab. Help and Support For more information about selecting a screen saver, click Start, then click Help and Support. Type the keyword screen
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    using an extended desktop, click Start, then click Help and Support. Type the keyword multiple monitors in the Search box, then click the arrow. You can use an external monitor to make your desktop larger to accommodate additional windows. To turn on extended desktop: 1 Right-click any empty space
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    about changing mouse settings, click Start, then click Help and Support. Type the keyword mouse settings in the Search box, then click the arrow. To change your mouse settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click
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    Changing the mouse, touchpad, or pointing device settings 2 Click/Double-click the Mouse icon. The Mouse Properties dialog box opens. 3 Click one of the tabs to change your mouse settings. 4 Click OK to save changes. 163
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    mouse settings, click Start, then click Help and Support. Type the keyword mouse settings in the Search box, then click the arrow. To change your touchpad or pointing device settings: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View
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    turn the touchpad and optional pointing device on or off, depending on which device you prefer to use. Tips & Tricks You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons. You can change this feature to allow tapping on the
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    CHAPTER 11: Customizing Your notebook 7 Click OK to save changes. Adjusting tablet and pen settings Windows XP Tablet PC 2005 includes Most of the tablet control buttons on your tablet PC can be reprogrammed with new functions. To reprogram button functions: 1 Tap or click the Tablet and Pen
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    Adjusting tablet and pen settings Adjusting the Tablet PC Input Panel Settings To adjust writing pad, writing tools, and speech settings: 1 Tap or click the Keyboard icon . 2 Tap or click the Tools and Options icon , then tap or click Options. 3 Tap or click a tab, then change the input panel
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    from all accounts on that notebook and from other notebooks on the network. To add, delete, or modify user accounts: 1 Click Start, then click Control Panel. 2 Click/Double-click the User Accounts icon. The User Accounts window opens. 3 Follow the on-screen instructions to add, delete, or modify
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    screen opens. 3 Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. Modifying security settings The Windows Security Center helps protect your notebook through: ■ a firewall ■ automatic Windows
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    CHAPTER 11: Customizing Your notebook To modify security settings: ■ Click Start, All Programs, Accessories, System Tools, then click Security Center. The Windows Security Center dialog box opens. For more information about the Windows Security Center, click Get help about Security Center. 170
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    CHAPTER 12 Maintaining Your Notebook • Caring for your notebook • Protecting your notebook from viruses • Updating Windows • Using BigFix • Managing hard drive space • Moving from Your Old Computer 171
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    strong, is not made to support extra weight. ■ When transporting your notebook, we recommend that you put it in a carrying case. ■ Keep your notebook away from magnetic fields. Magnetic fields can erase data on hard drives. ■ Never turn off your notebook when the drive indicator is on because data
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    wall outlets. Cleaning the exterior Always turn off your notebook and other peripherals before cleaning any components. Also, remove the battery(ies) before cleaning any components. Use a damp, lint-free cloth to clean your notebook and other parts of your system. Do not use household abrasive or
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    the keyboard dry before trying to use it again. If the keyboard does not work after it dries, you may need to replace it. Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. Cleaning the
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    Connect to the Internet. 2 Click Start, All Programs, then click Windows Update. 3 Follow the on-screen instructions. Using BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts
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    CHAPTER 12: Maintaining Your Notebook To learn more about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To check hard drive space: 1 Click Start,
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    of unnecessary files, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box, then click the arrow. Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: 1 Click Start, then click My Computer
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    the arrow. The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them. If you use your notebook several hours every day, you probably want to
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    Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 6 Correct any problems that are found by following the on-screen instructions. 7 Click OK. Defragmenting the hard drive Help and Support For more information about defragmenting the hard drive
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    CHAPTER 12: Maintaining Your Notebook To defragment the hard drive: 1 Click Start, then click My Computer. The My Computer window opens. 2 Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click Properties. The Properties dialog box opens. 3 Click the Tools
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    a backup device, such as a recordable drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, visit the Accessories Store at accessories.gateway.com. Scheduling maintenance tasks Important Your notebook must be on during scheduled
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    you want to schedule and follow the on-screen instructions to customize the task. Moving from Your Old Computer Using the Files and Settings Transfer Wizard Help and Support For more information about using the Files and Settings Transfer Wizard in Windows XP, click Start, then click Help and
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    about finding files in Windows XP in Windows XP, click Start, then click Help and Support. Type the keyword searching to the next step. 2 Double-click the C:\ drive icon. 3 Double-click the My Documents folder. The My Documents window opens and displays many of your saved personal data files
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    Find or Search, then click For Files or Folders. The Search Results window opens. 2 Use Windows Find or Search to locate data files by file name or file type. For help on finding files, click Help, then click Help and Support Center or Help Topics. For more information, see "Searching for files" on
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    connection in Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the Search box, then click the arrow. Moving from Your Old Computer Setting up your ISP ■ If your current Internet service provider (ISP) software came preinstalled on your new notebook, run
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    a printer, scanner, digital camera, or other peripheral device" on page 72. Help and Support For more information about restoring your notebook's previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box, then click the arrow
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    old programs Tips & Tricks If your new notebook comes with a newer version of a program, it is usually better to use the newer version than to reinstall the old one. Help and Support For more information about restoring your notebook's previous settings in Windows XP, click Start, then click Help
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    CHAPTER 12: Maintaining Your Notebook 188
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    CHAPTER 13 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 189
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    it to prevent it from sliding around in overhead bins and car trunks. Traveling by air ■ Charge the battery in case airport security asks you to start your notebook. ■ Have your notebook hand-inspected or sent through the X-ray scanner, but never carry it through the metal detector. ■ Turn off
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 201
    Dial-up modem Dial-up modem ■ Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. ■ Take a telephone line protector. ■ Take a telephone line tester to check for unsafe lines, especially if
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 202
    came equipped with an internal embedded wireless device, see Safety, Regulatory, and Legal Information in your notebook user guide for general wireless regulatory guidelines. ■ Wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 203
    , with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Security ■ Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away. ■ Always keep your
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 204
    your notebook from power surges. ■ To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge about emergency travel assistance if your notebook is lost or damaged. ■ Take your recovery discs (see "Drivers and applications recovery" on page
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 205
    CHAPTER 14 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 195
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 206
    about preventing damage from static electricity, see the hardware guide. While troubleshooting your notebook, follow these safety guidelines: ■ Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery(ies) is installed, and while the modem cable
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 207
    instruction. ■ If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Audio Audio troubleshooting is covered under "Sound" on page 227. Battery Battery troubleshooting is covered under "Power" on page 224. CD drives CD drive troubleshooting
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 208
    CHAPTER 14: Troubleshooting 3 Click View, then click Resources by type. Double-click Interrupt request (IRQ). All IRQs and their hardware assignments are displayed. To free IRQ resources for the new device: 1 In the Device Manager window, check the device list for a resource conflict. A resource
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 209
    using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" on page drive. If the indicator stays on, try restarting your notebook. Display Tips & Tricks For more information about using your keyboard, see the poster or hardware guide. The screen
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 210
    or hardware guide. The text on the display is dim or difficult to read ■ Adjust the brightness and contrast using the system keys. ■ Change the display settings. For instructions on changing the display settings, see "Adjusting the screen and desktop settings" on page 154. ■ Move your notebook away
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 211
    " in your hardware guide. ■ Try a different disc. Occasionally discs are flawed and cannot be read by the drive. ■ Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. ■ Your notebook may be experiencing some temporary memory problems. Shut down and
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 212
    memory problems. Shut down and restart your notebook. ■ Reinstall the audio device drivers. For more information, see "Gateway Web site" on page 3. A DVD movie will not play ■ Make sure that the label or side you want to play is facing up, then try again. ■ Make sure that you have a DVD drive. See
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 213
    disc, disc documentation, or packaging. Important The television feature is available only on select Gateway notebooks. Tips & Tricks For the location of the manual eject hole, see "Inserting a CD or DVD" in your hardware guide. If the DVD movie does not play, the disc's regional code and your DVD
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 214
    media, then delete them from the hard drive. You see a "Data error" message This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 178
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 215
    hard drive, see the hardware guide. Troubleshooting The hard drive cannot be accessed, or you see a "General failure reading drive C" error message ■ If a diskette is in the diskette drive, eject it and restart your notebook. ■ Make sure that the hard drive problem with your modem. For more
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 216
    Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet This problem your residence or at your local telephone service ■ The condition of the Internet computers to , and having multiple programs open on your notebook People are sending you e-mail messages, but
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 217
    poster or hardware guide. A keyboard notebook. You are pressing a letter key and a number appears on the screen ■ The numeric keypad is turned on. Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at support.gateway
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 218
    CHAPTER 14: Troubleshooting The Media Center video display look bad on your TV ■ Many factors, such as the display type, quality of the video source, type of connection used, quality of video cables, display device screen resolution, size of TV, age of the TV, or the type of TV (interlaced or
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 219
    cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from the Gateway Accessory Store. ■ Screen resolution-By default, if your display device was purchased with the Media
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 220
    CHAPTER 14: Troubleshooting ■ Age of the TV-Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer model TV. ■ Type of TV (interlaced or progressive scan) Many TVs use
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 221
    Troubleshooting , hue, and saturation. For more information review the FAQ topic at support.gateway.com. You want to know whether you can burn videos that were computer must also have Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 222
    . Memory card reader Drive letter for the memory card slot does not appear in the My Computer window ■ Reboot your notebook. Modem (cable or DSL) Tips & Tricks For the location of your network jack, see the poster or hardware guide. For the location of your network jack on an optional port
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 223
    click Help and Support. Type the keyword dialing in the Search box, then click the arrow. Troubleshooting ■ Make sure service. Also make sure that the modem dialing properties are set appropriately. To check the dialing properties: 1 Click Start, then click Control Panel. The Control Panel window
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 224
    wall or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. ■ support. ■ See if the modem works with a different communications program. The problem may be with just one program. ■ Review the troubleshooting
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 225
    modem jack on an optional port replicator, see the port replicator user guide. Help and Support For more information about modem troubleshooting, click Start, then click Help and Support. Type the keyword modem troubleshooting in the Search box, then click the arrow. Your fax communications program
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 226
    Troubleshooting the modem passed diagnostics. If no modem information is available, a white screen appears with no data, or if you get an error such as modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 227
    surface. Networks (wired) Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box, then click the arrow. You cannot connect to your network ■ If your notebook is connected to a port
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 228
    CHAPTER 14: Troubleshooting You cannot see the other computers on your wired Ethernet network ■ Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router or cable or DSL modem. ■ Make sure that all computers are
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 229
    Service notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network. ■ Every home network is unique. See the documentation that came with your network equipment for troubleshooting
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 230
    Troubleshooting Important Note any antenna placement constraints in the access point user guide the signal strength is low, try moving to a new location to increase the signal strength. To check then click Properties. The Network Connections window opens. 2 Right-click Wireless Network Connection
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 231
    Troubleshooting You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web ■ If your access point uses WEP, go to the Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 232
    Troubleshooting Internet Explorer is unable to access the Internet ■ Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off,
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 233
    Troubleshooting You forgot your startup password The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 234
    CHAPTER 14: Troubleshooting Power Tips & Tricks For instructions on connecting the AC power adapter, see the poster or hardware guide. Your notebook is not working on AC power ■ Make sure that your AC power adapter is connected correctly to your notebook. ■ If your notebook is plugged into a surge
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 235
    -click the Printers and Faxes icon. The Printers and Faxes window opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 236
    Troubleshooting You see a "Printer queue is full" error message ■ Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click Start, then click Control Panel. The Control Panel window documentation for instructions for adding additional memory.
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 237
    the arrow. Troubleshooting You are not getting sound from the built-in speakers ■ Make sure that headphones are not plugged into the headphone jack. ■ Make sure that the volume control on your notebook is turned up. ■ Make sure that the Windows volume control is turned up. For instructions on how
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 238
    it dry. ■ Adjust the touchpad settings. For instructions on how to adjust the touchpad settings, see "Changing touchpad or pointing device settings" on page 164. Video Important The television feature is available only on select Gateway notebooks. The projector or external monitor is not working
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 239
    Telephone support Telephone support Before calling Gateway Customer Care Warning To avoid bodily injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are damaged • Liquid has been spilled into your notebook • Your notebook was dropped • The case was damaged
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 240
    14: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description How to reach Use an automated menu system and your telephone keypad to find answers to common problems. 800
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 241
    -7752 (Canada) systems. Self-help Help and Support For more information about Windows, click Start, then click Help and Support. Type the keyword practice in the Search box, then click the arrow. If you have how-to questions about using your Gateway-supplied hardware or software, see the following
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 242
    CHAPTER 14: Troubleshooting Training Gateway provides the following computer-based training: Resource Gateway Learning Libraries Online Training from Learn With Gateway Service description For more information A variety of courses and tutorials are available on CD. Select from several easy-to-use
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 243
    APPENDIX A Safety and Legal Information • Important safety information • Notices 233
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 244
    26 AWG or larger telecommunications line cord. Your Gateway notebook is designed and tested to meet the latest instructions marked on the notebook and in the documentation before you operate your notebook. Retain all safety and operating instructions for future use. ■ Do not use this notebook
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 245
    There is a danger of explosion if the CMOS battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of batteries according to the manufacturer's instructions. ■ When the notebook is turned off, a small amount of electrical current
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 246
    the notebook. ■ The notebook does not operate properly when the operating instructions are followed. ■ The notebook was dropped or the cabinet is damaged. ■ The notebook performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Notices
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 247
    Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies. Macrovision statement If your notebook has a DVD drive and
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 248
    APPENDIX A: Safety and Legal Information This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 249
    muting 82 playing 85, 86 troubleshooting 227 audio CD adding tracks to library 93 cleaning 174 editing track information 94 playing 87 automobile power adapter 118 AVI file 86 B background 158 backing up files 181 battery alternate power sources 118 charge indicator 116 charge status 116 charging
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 250
    100 editing track information 94 playing music 87 CD drive See DVD drive cleaning audio CD 174 case 173 CD 174 DVD 174 keyboard 174 LCD panel 174 notebook exterior 173 notebook screen 174 screen 174 clipboard 22 close button 14 closing program 14, 32 window 14, 32 color changing depth 154 changing
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 251
    74, 155, 156, 157, 158, 160, 161 troubleshooting 199 using screen saver 160 documentation Gateway Web site 3 help 5 Help and Support 5 online help 8 documents creating 29 opening 30 printing 31 saving 30 downloading files 54 drivers updating 3 drives backing up files 181 checking for errors 178
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 252
    19 fragmentation 179 G Gateway Web address 3 Web site 3 H hard drive backing up files 181 checking for errors 178 checking for free space 176 defragmenting 179 deleting files and folders 177 scanning for errors 178 troubleshooting 204 help online 8 using 5 Help and Support 5 searching 6 starting
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 253
    old computer 184 troubleshooting 205, 214 using 50 watching television 113 Internet service provider (ISP) 50 troubleshooting 199 using screen saver 160 line protector 191 line tester 191 links 52 lock cable 193 M maintenance backing up files 181 checking for drive errors 178 checking hard drive
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 254
    playing 86 multimedia adjusting volume 82 playing audio CD 87 playing DVD 87, 89 recording audio 90 using Windows Media 244 www.gateway.com Player 86 multiple monitors 161 music library building 93 music tracks copying 91 muting sound 82 N network troubleshooting using 136 NTSC/PAL jack 76 217
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 255
    , 158, 160, 161 screen resolution 75 R radio listening with Windows Media Player 113 radio approval authorities 192 radio frequency wireless connections 192 recharging battery 116 recordable drive See DVD drive recording audio file 90 CD tracks 91, 111 recovering device drivers 42 files and folders
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 256
    playing file 85 recording audio 90 speech recognition 14, 17, 19 SpeedStep technology 120 Standby mode 119 Start button 11 Start menu 11 starting programs 11 startup password 193 status indicators battery charge 116 toggle on or off 227 troubleshooting 227 Sticky Notes 14 Support using 3 S-Video (TV
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 257
    from old computer 182 video to computer 95 travel tips 189 troubleshooting audio 227 automated system 230 device installation 197 diskette drive 198 display 199 DVD drive 201 faxes 215 files 204 general guidelines 196 hard drive 204 Internet connection 205, 214 IRQ conflict 197 keyboard 207 LCD
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 258
    Index www.gateway.com status indicators 227 technical support 229 telephone support 229 touchpad 227 video 228 Web site connection speed 206 Trusted Platform Module 59 tutoring fee-based 231 U un-sharing drives 136 folders 136 updating device drivers 3 McAfee SecurityCenter 65 Windows 175 USB port
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 259
    www.gateway.com editing video 95, 97 saving video 98 transferring video to computer 95 Video Capture Wizard 97 Windows Security Alert dialog box 145, 146 Windows Security Center icon 11 using 61, 169 Windows Update 67, 169, 175 Windows XP Tablet PC 2005 14 wired Ethernet troubleshooting 218 wireless
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 260
    Index www.gateway.com 250
  • Gateway MX6452 | 8511385 - User Guide Gateway Notebook - Page 261
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