Gateway MX6452 8511385 - User Guide Gateway Notebook - Page 44

System recovery options

Page 44 highlights

CHAPTER 3: Recovering Your System System recovery options Most computer problems can be solved by following the information in "Troubleshooting" on page 195 or at support.gateway.com. Problem-solving may also involve re-installing some or all of the notebook's software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive. We recommend that you make a backup of your factory-installed software as soon as you get your new Gateway system. ■ "Drivers and applications recovery" on page 35 tells you how to record (or burn) the Drivers and Applications Recovery discs. Using a recovery disc that you have recorded is only one of several ways you can restore your system to working order. Recovery discs let you recover your device drivers and software that came pre-installed on your notebook. If you are still having problems even after you follow troubleshooting steps, you can use Microsoft System Restore to roll back your system to a previous condition when drivers and programs worked correctly. ■ "Recovering your system using Microsoft System Restore" on page 43 describes how to return your system to a previous working condition. If you are still experiencing problems, you may need to reinstall specific software, such as a device driver. ■ "Recovering specific files and software" on page 42 describes how to install specific, factory-installed software and device drivers. 34

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CHAPTER 3: Recovering Your System
34
System recovery options
Most computer problems can be solved by
following the information in
“Troubleshooting”
on page 195
or at
support.gateway.com
.
Problem-solving may also involve re-installing
some or all of the notebook’s software (also
called recovering or restoring your system).
Gateway provides everything you need to
recover your system under most conditions.
A backup copy of your operating system is
provided on a CD or DVD, and a backup copy of
your factory-installed drivers and applications is
saved on a hidden area of your hard drive.
We recommend that you make a backup of your
factory-installed software as soon as you get
your new Gateway system.
“Drivers and applications recovery” on
page 35
tells you how to record (or
burn
)
the
Drivers and Applications Recovery
discs.
Using a recovery disc that you have
recorded is only one of several ways you
can restore your system to working order.
Recovery discs let you recover your device
drivers and software that came
pre-installed on your notebook.
If you are still having problems even after you
follow troubleshooting steps, you can use
Microsoft System Restore to roll back your
system to a previous condition when drivers and
programs worked correctly.
“Recovering your system using Microsoft
System Restore” on page 43
describes how
to return your system to a previous
working condition.
If you are still experiencing problems, you may
need to reinstall specific software, such as a
device driver.
“Recovering specific files and software” on
page 42
describes how to install specific,
factory-installed software and device
drivers.