Gateway MX6452 8511385 - User Guide Gateway Notebook - Page 217

Keyboard, Media Center

Page 217 highlights

Keyboard Troubleshooting The external keyboard does not work ■ Make sure that the keyboard cable is plugged in correctly. ■ Remove all extension cables and switchboxes. ■ Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ If you spilled liquid in the keyboard, turn off your notebook and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Tips & Tricks For more information about using your keyboard, see the poster or hardware guide. A keyboard character keeps repeating or you see a "Keyboard stuck" or "Key failure" error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. You are pressing a letter key and a number appears on the screen ■ The numeric keypad is turned on. Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at support.gateway.com. 207

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Troubleshooting
207
Keyboard
The external keyboard does not work
Make sure that the keyboard cable is
plugged in correctly.
Remove all extension cables and
switchboxes.
Clean the keyboard by using an aerosol can
of air with a narrow, straw-like extension to
remove dust and lint trapped under the
keys.
Try a keyboard that you know works to
make sure that the keyboard port works.
If you spilled liquid in the keyboard, turn off
your notebook and unplug the keyboard.
Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry
before using it again. If the keyboard does
not work after it dries, you may need to
replace it.
A keyboard character keeps repeating or you
see a “Keyboard stuck” or “Key failure” error
message
Make sure that nothing is resting on the
keyboard.
Make sure that a key is not stuck. Press each
key to loosen a key that might be stuck,
then restart your notebook.
Tips & Tricks
For more information
about using your
keyboard, see the
poster or hardware
guide.
You are pressing a letter key and a number
appears on the screen
The numeric keypad is turned on.
Media Center
To view Media Center troubleshooting
information that is not covered in this section, go
to the Gateway support Web Site at
support.gateway.com
.