Gateway MX6452 8511385 - User Guide Gateway Notebook - Page 229

Troubleshooting You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. Internet Explorer is unable to access the Internet ■ Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. ■ If you previously accessed the Internet through a dial-up modem, Internet Explorer may not be set up to access the Internet through a network. Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information. You cannot connect to your home network ■ If your notebook is a member of a domain at your workplace, you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network. You may, however, be able to access the Internet through your home network. ■ Every home network is unique. See the documentation that came with your network equipment for troubleshooting information. Networks (wireless) You turned wireless networking on, but it takes a while to connect ■ When wireless networking is turned on, it automatically scans for available connections. The scan can take approximately 30 seconds to complete. 219