HP 5500dn HP Designjet 5500 series printers - Quick Reference Pocket Guide - Page 199

pocket.book Page 57 Friday, June 28, 2002 4:31 PM 57 - ink supply solving ink supply problems solving ink supply problems I Replace the printhead with a new one. Most of the problems that you could encounter when working with the HP No. 81 or 83 supplies are solved with guidance from the front panel. A full list of front panel messages is supplied, see status code interpretation on page 2. problems re-seating the printhead If you have inserted the printhead into the printhead carriage assembly, and the printer does not "beep", perform the following steps. I Check that you have removed the protective tape from the printhead. I Insert the printhead into the carriage assembly but this time close the cover using the latch. I Clean the electrical contacts on both the printheads and the printhead carriage assembly using the carriage interconnect wiper procedure. See carriage interconnect wiper on page 58. you cannot insert the ink cartridge into the printer 1. Ensure that you have the correct HP No. 81 or 83 ink cartridge. 2. Ensure that the cartridge is the correct color for that slot. 3. Ensure that the cartridge is correctly oriented, with the colorcoded label at the top. CAUTION Never clean inside the ink cartridge slots. you cannot insert the printhead into the printer 1. Ensure that you have the correct HP No. 81/83 printhead. 2. Ensure that the printhead is the correct color for that slot. 3. Ensure that the printhead is correctly oriented. See printhead installation on page 77 in the reverse of this guide for details. INK SUPPLY