HP StorageWorks 2/16V Brocade Fabric OS Command Reference Manual - Supporting - Page 686

2 supportSave supportSave Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information Synopsis supportsave [-n][-c][-u user_name -p password] -h host_ip -d remote_dir [-R] [-l ftp| scp] [-k] Description Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information to a remote FTP location. On a dual CP system, the local and remote CP's information will be saved. SupportShow information is available on Active and Standby CPs. If no operands are specified, this command goes into interactive mode. To reduce the chance of missing the correct trace dump, supportSave will retrieve old (the existing dump before the command) and new (the dump triggered by the command) trace dumps. The core files and panic dumps remain on the switch after the command.The FFDC data will be removed after the command. If there are BP blades installed in the switch, it will also retrieve support file (as a .tar.gz file) from each slot. This command accepts IPv4 and IPv6 addresses. If the configured IP address is in IPv6 format, the RAS auto file transfer and event notification to syslog will not work in the case where the FOS version is downgraded. It is required to re-configure auto file transfer and syslog with IPv4 IP addresses. Operands The operands are as follows: -c Uses the FTP parameters saved by the supportFtp command. This operand is optional; if omitted, specify the FTP parameters through command line options or interactively. To display the current FTP parameters, run supportFtp (on a dual-CP system, run supportFtp on the active CP). The -c operand is mutually exclusive with -u, -p, -h, and -d. -n Does not prompt for confirmation. This operand is optional; if omitted, you are prompted for confirmation. -k Specifies supportFtp auto file transfer configuration to transfer only core and ffdc files in non-interactive mode. -u user_name Specifies the user name for the FTP server. This operand is optional; if omitted, anonymous FTP is used. -p password Specifies the password for the FTP server. This operand is optional; if omitted, anonymous FTP is used. -h host_ip Specifies the IPv4 or IPv6 for the FTP server. -d remote_dir Specifies the remote directory where to transfer the file. -R Removes all core files on the CP and BP. It is exclusive with all other options. -l ftp|scp Specifies the FTP or SCP protocol. If you plan to use secure copy (or -scp mode) to transfer files with the supportSave command, it is important to pretest the supportSave command prior to its use with various scp mode services. Because the supportSave command will make several access requests to copy files, it is important that 654 Fabric OS Command Reference Manual 53-1000436-01