Sony COM-2 Operating Instructions - Page 175
Connection with the computer, to the unit
UPC - 027242720817
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175 Troubleshooting Connection with the computer Table of Contents Symptom Cause or corrective action The connecting screen is The USB cable is not connected properly. Check the not displayed connection of the USB cable. when the unit is connected A USB hub is being used. Connecting the unit via a USB to a computer hub may not work and is not supported. Connect the with the USB cable. USB cable directly to the computer. Another application running on the computer may be interfering with the connection to the unit. Disconnect the USB cable, wait a few minutes, and reconnect the cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. The unit cannot recognize the computer. Disconnect the USB cable from the unit, and turn on the unit. After the Home menu appears, reconnect the USB cable. The unit is not recognized The USB cable is not connected properly. Disconnect by the the USB cable, and then reconnect it. computer when connected A USB hub is being used. Connecting the unit via a USB to the computer. hub may not work and is not supported. Connect the USB cable directly to the computer. The unit behaves erratically You are using a USB hub or USB extension cable. when it is Connecting the unit via a USB hub or extension cable connected to the may not work and is not supported. Connect the computer. supplied USB cable directly to the computer. Files cannot be transferred The USB cable is not connected properly. Check the to the unit USB cable connection. from your computer. There is not enough free space in the unit's memory. Transfer any unnecessary files back to your computer, or delete unnecessary files using your computer software to make space for the transfer. The USB mode is not correct. Select the appropriate USB mode for the software ( page 111, 122, 130, 145, 151, 152, 157). Only a small number of files can be transferred to the unit. There is not enough free space in the unit's memory. Transfer any unnecessary files back to your computer, or delete unnecessary files using your computer software to make space for the transfer. System suspend, sleep, or hibernation does not work on your computer. When your computer resumes from system suspend, sleep, or hibernation, communication between your unit and your computer may not recover at the same time. It is recommended that you adjust your computer's power options so that your computer does not automatically enter suspend, sleep, or hibernation. Cannot operate mylo with This is not the malfunction. To use mylo, disconnect the USB connection, even unit from the PC. when you are not using the computer for a while. mylo Widget Web RSS/ Podcast AIM Skype Yahoo! Messenger Google Talk Music Photo Video Camera Tools Continued Index