Sony COM-2 Operating Instructions - Page 177
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177 Troubleshooting Symptom Cause or corrective action Table of Contents The touch panel does not function properly. The panel protection sheet or the privacy filter is not placed properly. Place it precisely again, if it is between the LCD screen and the frame, or over the frame. Please make sure no dust gets on the adhesive, and no air bubbles are formed. If you use other than the Sony Screen Protector (sold separately), it may interfere with the touch panel operation. Calibration of the touch panel was not processed properly. Press the RESET button using the stylus to reboot the unit ( page 15), and calibrate the panel again using the Operation key ( page 153). Check the POWER/HOLD switch is not set to "HOLD" ( page 15). mylo Widget Web RSS/ Podcast When the buttons are pressed, there are no key sounds. Check that "Key Sound" is on ( page 153). Music or video file is playing back. In some cases, the unit stops to beep during music or video playback even if "Key Sound" is on. AIM The date and time are reset. File transferring or downloading failed. If the battery runs out, or if the battery pack is replaced, the unit's date and time settings may be reset. Follow the on-screen instructions to set the date and time. The RESET button was pressed. Follow the on-screen instructions to set the date and time. There is no free space in the internal memory. Make more free space by taking 1 or more of the following actions: Delete 1 or more files using the File Manager. Connect the unit to a computer using the supplied USB cable, and delete files using the computer. Skype Yahoo! Messenger Google Talk You forgot or lost the password for the unit. "Master Reset" should be performed. Press "Fn," "Sym" and "BS" keys on the keyboard simultaneously for 5 seconds. Note that this operation restores all of the settings to factory default conditions, and all the files and folders in the internal memory, including mylo Widgets and the input assist dictionary, will be erased. Music Photo If you have any questions about this product: Visit: http://www.sony.com/mylo Contact: Sony Customer Information Services Center at 1-866-420-7669 Write: Sony Customer Information Services Center 12451 Gateway Blvd., Ft. Myers, FL 33913 For an accessory or part not available from your authorized dealer, call: 1-800-488-SONY (7669) Video Camera Tools Index