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Xerox 4150 User Guide - Page 191

Troubleshooting

UPC - 095205228717

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12 Troubleshooting A variety of situations can affect the quality of your output. For optimal performance, ensure these guidelines are followed: • Do not position the machine in direct sunlight or near a heat source such as a radiator. • Avoid sudden changes in the environment surrounding the machine. When a change occurs, allow the machine at least two hours to adjust to its new environment, depending on the extent of the change. • Follow routine maintenance schedules for cleaning areas such as the document glass and touch screen. • Always set the Edge Guides in the paper trays to the size of the media in the tray and ensure the screen is displaying the correct size. • Ensure paper clips and paper debris do not contaminate the machine. NOTE: For additional Troubleshooting information please refer to the System Administration CD. Xerox WorkCentre 4150 User Guide 169

Section	Page
1 Welcome	5
Introduction	6
About This Guide	7
Orientation	8
Related Information Sources	9
Customer Support	10
Safety	11
Environmental Compliance	22
Product Recycling and Disposal	23
Domestic/Household Environment	23
Professional/Business Environment	23
North America	23
European Union	24
Other Countries	24
2 Getting Started	25
Machine Overview	26
Component Location	26
Models and Components	28
Control Panel Overview	29
Powering on the Machine	30
Loading Paper	31
Logging On / Logging Off	31
Machine Status	32
Customizing your Machine	36
For Further Assistance	37
3 Copy	39
Copy Procedure	40
Copy Features	46
Basic Copying Tab	46
Image Adjustment	49
Output Format	53
ID Card Copy	56
4 Fax	57
Fax Procedure	59
Basic Faxing	64
Dialing Options	64
Sides Scanned	66
Resolution	66
Image Adjustment	67
Image Quality	67
Color Mode	68
Original Size	68
Added Fax Features	69
Fax Sending Features	69
Mailboxes	70
Polling	72
Fax Reports	74
Phone Book Setup	74
5 Network Scan	77
Network Scan Procedure	78
1 Load the Documents	78
Scanning Resources	83
Network Scanning	84
Template Destinations	84
Destination Details	84
Basic Settings	86
2 Sided Originals	86
Original Type	87
Scan Presets	87
Advanced Settings	88
Image Options	88
Original Size	88
Resolution	89
Scan to Edge	89
File Format	90
Quality / File Size	90
Options	91
Document Name	91
Document Management Fields	91
Add File Destinations	91
If File Already Exists	92
Refresh Destinations	93
6 Scan to E-mail	95
Scan to E-mail Procedure	96
1 Load the Documents	96
E-mail	101
Send	101
Address List	102
Basic Settings	103
Color Scanning	103
2 Sided Scanning	103
Original Type	104
Scan Presets	104
Advanced Settings	105
Image Options	105
Original Size	106
Resolution	106
Scan to Edge	107
File Format	108
Quality / File Size	108
7 Print	111
Print Procedure	112
1 Select Print from Your PC	112
2 Select the Features	112
Printer Drivers	114
Control Options	114
Paper / Output	115
Image Options	116
Layout / Watermark	117
Advanced	118
8 Paper and other Media	119
Loading Paper	121
Preparing Paper for Loading	121
Loading the Paper Trays	121
Using the Bypass Tray	123
Loading the Bypass Tray	123
Setting the Paper Size	125
Media Specifications	127
Media Guidelines	127
9 Setups	129
Accessing Tools	130
Tools Menu Overview	131
Localization	135
Set Date and Time	135
Greenwich Mean Time Offset	135
Set Measurements	136
Set Altitude	136
Fax Setup	138
Fax Transmission Defaults	138
Fax Country Setting	139
Receive Defaults	140
File Management	143
Line Configuration	143
Fax Reports	144
Error Correction Mode	144
Setting up Paper Trays	145
Tray Confirmation Messages	145
Default Paper	145
Paper Substitution	145
Auto Tray	145
Machine Presets	147
Reduce/Enlarge Presets	147
Basic Copying Presets	147
Change Default Settings	149
Set (Power Save) Duration Times	149
Entry Screen Default	149
Job Status Default	149
Language Default	149
Feature Default and Priority Order	150
Display Brightness	150
Audio Tones	150
Software	151
Software Reset	151
CRU Replacement Defaults	152
SMart KitTM Drum Cartridge Reorder Notification	152
Toner Cartridge Reorder Notification	152
Counter Resets	153
Accounting	154
Auditron	154
Network Accounting	166
Xerox Standard Accounting (XSA)	167
Foreign Device Interface	167
On Demand Image Overwrite	168
Machine Tests	169
Image Quality Test Patterns	169
User Interface Tests	169
Customer Support and Supplies Numbers	172
Optional Services	173
10 Maintenance	175
Consumables	176
Customer Replaceable Units	177
Toner Cartridge	177
Replacing the SMart KitTM Drum Cartridge	179
Staples	181
Cleaning the Machine	183
Document Glass and Constant Velocity Transport (CVT) Glass	183
The Control Panel and Touch Screen	183
Duplexing Automatic Document Feeder and Output Tray	184
11 Specifications	185
Machine Specifications	186
Machine Configurations	186
Paper Supply	186
Document Feeder	187
Output Modules	187
Electrical Specifications	188
Feature Specifications	189
Fax Feature.	189
Print Feature	189
Scan Feature	190
12 Troubleshooting	191
Fault Clearance	192
Paper Jams	192
Document Jams	193
Staple Jams	194
Error and Fault Codes	195