Brother International HL 1850 Service Manual - Page 171

Troubleshooting

Page 171 highlights

HL-1850/1870N SERVICE MANUAL CHAPTER 6 TROUBLESHOOTING 1. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if : • The source voltage stays within ±10% from the rated voltage shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is maintained between 10°C and 32.5°C. The relative humidity is maintained between 20% and 80%. • The printer is not located in a dusty place. • The printer is not exposed to ammonia fumes or other harmful gases. • The printer is not located in a hot or humid area (such as near water or a humidifier). • The printer is not exposed to direct sunlight. • The room is well-ventilated. • The printer is not placed where the ventilation hole of the printer is blocked. (2) Print paper Check if : • A recommended type of print paper is being used. [If the paper is too thick or too thin, or tends to curl, paper jams or paper feed problems may occur, or printed images may be blurred.] • The print paper is damp. [If so, use fresh paper, and check whether the print quality improves or not.] • The print paper is short-grained paper or acid paper. [If so, print quality problems may occur.] For further information on paper, refer to subsection 3.5 `Paper' in CHAPTER 1. (3) Consumable parts Check if: • The "TONER LOW" message appears on the LCD display on the printer control panel when a toner cartridge is installed in the printer. [If the message appears, replace the cartridge with a new one.] For further information on consumable parts, refer to 1. `CONSUMABLE PARTS' in CHAPTER 5. 6-1

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HL
-1850/1870N
SERVICE
MANUAL
CHAPTER
6
TROUBLESHOOTING
1.
INTRODUCTION
1.1
Initial
Check
(1)
Operating
environment
Check
if
:
The
source
voltage
stays
within
±10%
from
the
rated
voltage
shown
on
the
rating
plate.
The
printer
is
installed
on
a
solid,
level
surface.
The
room
temperature
is
maintained
between
10°C
and
32.5°C.
The
relative
humidity
is
maintained
between
20%
and
80%.
The
printer
is
not
located
in
a
dusty
place.
The
printer
is
not
exposed
to
ammonia
fumes
or
other
harmful
gases.
The
printer
is
not
located
in
a
hot
or
humid
area
(such
as
near
water
or
a
humidifier).
The
printer
is
not
exposed
to
direct
sunlight.
The
room
is
well
-ventilated.
The
printer
is
not
placed
where
the
ventilation
hole
of
the
printer
is
blocked.
(2)
Print
paper
Check
if
:
A
recommended
type
of
print
paper
is
being
used.
[If
the
paper
is
too
thick
or
too
thin,
or
tends
to
curl,
paper
jams
or
paper
feed
problems
may
occur,
or
printed
images
may
be
blurred.]
(
3
)
The
print
paper
is
damp.
[If
so,
use
fresh
paper,
and
check
whether
the
print
quality
improves
or
not.]
The
print
paper
is
short
-grained
paper
or
acid
paper.
[If
so,
print
quality
problems
may
occur.]
For
further
information
on
paper,
refer
to
subsection
3.5
`Paper'
in
CHAPTER
1.
Consumable
parts
Check
if:
The
"TONER
LOW"
message
appears
on
the
LCD
display
on
the
printer
control
panel
when
a
toner
cartridge
is
installed
in
the
printer.
[If
the
message appears,
replace
the
cartridge
with
a
new
one.]
For
further
information
on
consumable
parts,
refer
to
1.
`CONSUMABLE
PARTS'
in
CHAPTER
5.
6-1