Brother International HL 1850 Service Manual - Page 174

Operator, Calls, Service

Page 174 highlights

CHAPTER 6 TROUBLESHOOTING 2. OPERATOR CALLS & SERVICE CALLS 2.1 Operator Calls An `operator call' which the printer indicates on the LCD display is user recoverable. Identify the error from the table below and take the corrective action described for each indication to correct it. The printer automatically recovers from most errors, but it may also be necessary to reset the printer with the control panel button. Error Message TONER EMPTY NO PAPER XXXX COVER OPEN FUSER OPEN FACE UP OPEN JAM XXXXXX MANUAL FEED BUFFER ERROR STORAGE FULL DOWNLOAD FULL FONT FULL MEMORY FULL SIZE MISMATCH Remedy Replace the toner cartridge with a new one. Refer to subsection 1.2 Toner Cartridge' in CHAPTER 5 (1) Load paper into the indicated printer tray. (2) If paper is empty, load a new stack of paper into the paper tray. (3) Check that paper in the tray is straight. If it is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the tray. (4) Check that the paper is specified type of paper. Close the front cover. If the cover is half-opened, the error may not be cleared even after closing it. In that case, open the cover once and close it again. Close the jam clear cover. Refer to the illustration of the jam cleaner cover in subsection 3.2.1 `Clearing jammed paper' in his Chapter. Close the face up output tray (rear cover). Remove the jammed paper from the indicated area. Refer to subsection 3.2 `Paper jams' in this Chapter. Load the correct size of paper on the Multi-purpose tray, and then press the Go switch. Check the interface setting. Delete unnecessary macros or fonts. Add the optional memory. (1) Press the Go switch to print the data remaining in the printer. (2) Reduce the complexity of the document. (3) Expand the printer memory by adding a commercially available DIMM. (1) Put in the correct size of paper. (2) Select the correct size of paper on the Control Panel. 6-4

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CHAPTER
6
TROUBLESHOOTING
2.
OPERATOR
CALLS
&
SERVICE
CALLS
2.1
Operator
Calls
An
`operator
cal
l'
which
the
printer
indicates
on
the
LCD
display
is
user
recoverable.
Identify
the
error
from
the
table
below
and
take
the
corrective
action
described
for
each
indication
to
correct
it.
The
printer
automatical
ly
recovers
from
most
errors,
but
it
may
also
be
necessary
to
reset
the
printer
with
the
control
panel
button.
Error
Message
Remedy
TONER
EMPTY
Replace
the
toner
cartridge
with
a
new
one.
Refer
to
subsection
1.2
Toner
Cartridge'
in
CHAPTER
5
NO
PAPER
XXXX
(1)
Load
paper
into
the
indicated
printer
tray.
(2)
If
paper
is
empty,
load
a
new
stack
of
paper
into
the
paper
tray.
(3)
Check
that
paper
in
the
tray
is
straight.
If
it
is
curled,
straighten
it
before
printing.
Sometimes
it
is
helpful
to
remove
the
paper,
turn
the
stack
over
and
put
it
back
into
the
tray.
(4)
Check
that
the
paper
is
specified
type
of
paper.
COVER
OPEN
Close
the
front
cover.
If
the
cover
is
half
-opened,
the
error
may
not
be
cleared
even
after
closing
it.
In
that
case,
open
the
cover
once
and
close
it
again.
FUSER
OPEN
Close
the
jam
clear
cover.
Refer
to
the
il
lustration
of
the
jam
cleaner
cover
in
subsection
3.2.1
`Clearing
jammed
paper'
in
his
Chapter.
FACE
UP
OPEN
Close
the
face
up
output
tray
(rear
cover).
JAM
XXXXXX
Remove
the
jammed
paper
from
the
indicated
area.
Refer
to
subsection
3.2
`Paper
jams'
in
this
Chapter.
MANUAL
FEED
Load
the
correct
size
of
paper
on
the
Multi
-purpose
tray,
and
then
press
the
Go
switch.
BUFFER
ERROR
Check
the
interface
setting.
STORAGE
FULL
Delete
unnecessary
macros
or
fonts.
DOWNLOAD
FULL
Add
the
optional
memory.
(1)
Press
the
Go
switch
to
print
the
data
remaining
in
the
printer.
(2)
Reduce
the
complexity
of
the
document.
(3)
Expand
the
printer
memory
by
adding
a
commercial
ly
avai
lable
DIMM.
FONT
FULL
MEMORY
FULL
SIZE
MISMATCH
(1)
Put
in
the
correct
size
of
paper.
(2)
Select
the
correct
size
of
paper
on
the
Control
Panel.
6-4