Brother International HL 1850 Service Manual - Page 195
printer, appear, Chooser, Power, Macintosh, G3/G4
UPC - 012502603900
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CHAPTER 6 TROUBLESHOOTING S-4 This printer does not appear in Chooser with iMac and Power Macintosh G3/G4 with USB. n User Check (1) Check the printer is turned on. (2) Check the USB interface cable is connected correctly. (3) Check the printer driver is installed correctly. Possible cause Printer connection Step 1 Check Select `Apple System Profiler' in Apple Menu. Are the following items indicated in the USB box of the Device and Volumes tab? • Product ID: 11 ($6) • Vender: Brother International Corporation (or 0x4f9) Driver installation 2 Are there the following files in the Extensions Folder of System Folder? • BR_Backgrounder • BR_PrintMoniter(USB) • HL-1850/1870N • USBPrintDriver • BR_Backgrounder • BR_PrintMoniter(USB) • HL-1850/1870N • USBPrintDriver(BRB) "NOTE. The value or alphabet following `BR' is a product ID. Result No No Yes Remedy Check the printer is turned on and the USB interface cable is connected correctly. Check that the USB cable used is the shielded twisted pair type and 5 m or less. Try to connect the printer and PC with the USB cable directly. Try to re-install the printer driver. Turn off the printer and PC power switch, and check all connections between them. Then, turn them on again. 6-28