Brother International HL 1850 Service Manual - Page 195

printer, appear, Chooser, Power, Macintosh, G3/G4

Page 195 highlights

CHAPTER 6 TROUBLESHOOTING S-4 This printer does not appear in Chooser with iMac and Power Macintosh G3/G4 with USB. n User Check (1) Check the printer is turned on. (2) Check the USB interface cable is connected correctly. (3) Check the printer driver is installed correctly. Possible cause Printer connection Step 1 Check Select `Apple System Profiler' in Apple Menu. Are the following items indicated in the USB box of the Device and Volumes tab? • Product ID: 11 ($6) • Vender: Brother International Corporation (or 0x4f9) Driver installation 2 Are there the following files in the Extensions Folder of System Folder? • BR_Backgrounder • BR_PrintMoniter(USB) • HL-1850/1870N • USBPrintDriver • BR_Backgrounder • BR_PrintMoniter(USB) • HL-1850/1870N • USBPrintDriver(BRB) "NOTE. The value or alphabet following `BR' is a product ID. Result No No Yes Remedy Check the printer is turned on and the USB interface cable is connected correctly. Check that the USB cable used is the shielded twisted pair type and 5 m or less. Try to connect the printer and PC with the USB cable directly. Try to re-install the printer driver. Turn off the printer and PC power switch, and check all connections between them. Then, turn them on again. 6-28

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CHAPTER
6
TROUBLESHOOTING
S-4
This
printer
does
not
appear
in
Chooser
with
iMac
and
Power
Macintosh
G3/G4
with
USB.
n
User
Check
(1)
Check
the
printer
is
turned
on.
(2)
Check
the
USB
interface
cable
is
connected
correctly.
(3)
Check
the
printer
driver
is
instal
led
correctly.
Possible
cause
Step
Check
Result
Remedy
Printer
connection
1
Select
`Apple
System
Profi
ler'
in
Apple
Menu.
Are
the
fol
lowing
items
indicated
in
the
USB
box
of
the
Device
and
Volumes
tab?
Product
ID:
11
($6)
Vender:
Brother
International
Corporation
(or
0x4f9)
No
Check
the
printer
is
turned
on
and
the
USB
interface
cable
is
connected
correctly.
Check
that
the
USB
cable
used
is
the
shielded
twisted
pair
type
and
5
m
or
less.
Try
to
connect
the
printer
and
PC
with
the
USB
cable
directly.
Driver
instal
lation
2
Are
there
the
fol
lowing
fi
les
in
the
Extensions
Folder
of
System
Folder?
<For
System
8.6
or
higher>
BR_Backgrounder
BR_PrintMoniter(USB)
HL
-1850/1870N
USBPrintDriver
<For
System
8.1, 8.5,
8.51>
BR_Backgrounder
BR_PrintMoniter(USB)
HL
-1850/1870N
USBPrintDriver(BRB)
No
Try
to
re
-instal
l
the
printer
driver.
Yes
Turn
off
the
printer
and
PC
power
switch,
and
check
al
l
connections
between
them.
Then,
turn
them
on
again.
"NOTE
.
The
value
or
alphabet
following
`BR'
is
a
product
ID.
6-28