Brother International HL 1850 Service Manual - Page 225

HL

-1850/1870N

SERVICE

MANUAL

8.

NETWORK

PROBLEM

If

the

error

related

to

network

occurs,

refer

to

the

following

sections;

8.1

Installation

Problem

If

you

cannot

print

over

the

network,

check

the

following:

(1)

Make

sure

that

the

printer

is

powered

on,

is

on-line

and

ready

to

print.

Verify

that

the

printer

and

the

configuration

are

good

by

printing

the

Network

Configuration

page.

(To

print

the

Configuration

page

press

the

Network

Test

button

for

less

than

5

seconds.

See

section

6.

`NETWORK

BOARD

OPERATION'

in

CHAPTER

2.)

If

the

test

fails,

the

network

firmware

setting

may

be

corrupted.

In

this

event,

try

to

restore

the

factory

default

settings

of

the

print

server

by

pressing

the

Network

Test

button

on

the

back

panel

of

the

printer

for

more

than

5

seconds.

Once

you

have

done

that,

turn

the

printer

power

off

and

then

on

again,

and

try

to

print

out

the

Network

Configuration

page.

(2)

If

the

Configuration

page

is

printed

but

you

cannot

print documents,

try

the

following

NOTE:

If

none

of

the

following

steps

are

successful,

there

is

almost

certainly

a

hardware

or

network

problem!

a)

If

you

are

using

TCP/IP:

Try

pinging

the

print

server

from

the

host

operating

system

prompt

with

the

command

ping

ipaddress,

where

ipaddress

is

the

print

server

IP

address

(note

that

in

some

instances

it

can

take

up

to

two

minutes

for

the

print

server

to

load

its

IP

address

after

setting

the

IP

address).

If

a

successful

response

is

received,

then

proceed

to

the

UNIX,

TCP/IP

Windows

NT/LAN

Server,

Windows98/95/Me

Peer

to

Peer

(LPR),

Internet

Printing

or

Web

Browser

troubleshooting

section.

Otherwise,

proceed

to

step

(3),

and

then

go

to

subsection

8.3

TCP/IP

Troubleshooting'.

b)

If

you

are

using

Novell

system:

Verify

that

the

print

server

can

be

seen

on

the

network.

To

do

this,

login

as

the

SUPERVISOR

(not

as

someone

with

supervisor

privileges)

or

ADMIN

(for

Netware

4

or

later

servers),

go

into

PCONSOLE,

select

PRINT

SERVER

INFORMATION,

and

select

the

name

of

the

print

server

(make

sure

that

you

have

entered

the

print

server

name).

If

you

can

see

Print Server Status

and

Control

in

the

menu,

then

the

Brother

print

server

is

visible

to

the

network,

proceed

to

subsection

8.10

`Novell

NetWare

Troubleshooting'.

Otherwise,

go

to

step

(3).

c)

If

you

are

running

AppleTalk

for

Macintosh:

Make

sure

that

you

can

see

the

print

server

name

under

the

LaserWriter

8

icon

in

the

Chooser.

If

it

is

visible,

then

the

connection

is

good,

so

proceed

to

subsection

8.11

`AppleTalk

Troubleshooting'.

Otherwise,

go

to

step

(3).

6-59

Brother International HL 1850 Service Manual - Page 225

Network, Problem

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