Brother International HL 1850 Service Manual - Page 193

Software, Setting, Problems

Page 193 highlights

CHAPTER 6 TROUBLESHOOTING 4. SOFTWARE SETTING PROBLEMS The printer may not print the data correctly if there are incorrect software settings. S-1 "There was an error writing to LPT1: (or BRUSB) for the printer" error message appears. FkAV User Check (1) Check that the printer cable is not damaged or broken. Check also that the cable is connected to the correct interface connectors of both the printer and PC. (2) Check that the correct printer is selected if you have an interface switching device. (3) Check that the appropriate printer driver is selected as `Set as Default'. Check also that the correct print port is set for the selected printer driver. (4) Check that the printer is not connected to the same port which is also connected to a mass storage device or scanner. Remove all other devices and connect the port to the printer only. Turn off the printer status monitor in the device options tab in the printer driver. (5) If the print port is set as an ECP port, change it to a normal port. (6) Try printing the test page referring to 9. `INSPECTION MODE' in this Chapter. (7) Try resetting the factory settings. Possible cause Failure inside the printer Main PCB failure Step 1 2 Check Is it possible to print the test page with the method of 9. `INSPECTION MODE' in this Chapter? Is it possible to print with another PC and printer cable? Result No Remedy Identify the error type, then refer to the specified section of this chapter. No Replace the main PCB. Yes This problem may appear under the specified system environment. Check the environment which the user used. 6-26

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CHAPTER
6
TROUBLESHOOTING
4.
SOFTWARE
SETTING
PROBLEMS
The
printer
may
not
print
the
data
correctly
if
there
are
incorrect
software
settings.
S-1
"There
was
an
error
writing
to
LPT1:
(or
BRUSB)
for
the
printer"
error
message
appears.
k
FV
A
User
Check
(1)
Check
that
the
printer
cable
is
not
damaged
or
broken.
Check
also
that
the
cable
is
connected
to
the
correct
interface
connectors
of
both
the
printer
and
PC.
(2)
Check
that
the
correct
printer
is
selected
if
you
have
an
interface
switching
device.
(3)
Check
that
the
appropriate
printer
driver
is
selected
as
`Set
as
Default'.
Check
also
that
the
correct
print
port
is
set
for
the
selected
printer
driver.
(4)
Check
that
the
printer
is
not
connected
to
the
same port
which
is
also
connected
to
a
mass
storage
device
or
scanner.
Remove
all
other
devices
and
connect
the
port
to
the
printer
only.
Turn
off
the
printer
status
monitor
in
the
device
options
tab
in
the
printer
driver.
(5)
If
the
print
port
is
set
as
an
ECP
port,
change
it
to
a
normal
port.
(6)
Try
printing
the
test
page
referring
to
9.
`INSPECTION
MODE'
in
this
Chapter.
(7)
Try
resetting
the
factory
settings.
Possible
cause
Step
Check
Result
Remedy
Failure
inside
the
printer
1
Is
it
possible
to
print
the
test
page
with
the
method
of
9.
`INSPECTION
MODE'
in
this
Chapter?
No
Identify
the
error
type,
then
refer
to
the
specified
section
of
this
chapter.
Main
PCB
failure
2
Is
it
possible
to
print
with
another
PC
and
printer
cable?
No
Replace
the
main
PCB.
Yes
This
problem
may
appear
under
the
specified
system
environment.
Check
the
environment
which
the
user
used.
6-26