Brother International HL 1850 Service Manual - Page 194

Unable, print, application, software, under, Apple, Macintosh, Computer.

Page 194 highlights

HL-1850/1870N SERVICE MANUAL S-2 Unable to print from application software under DOS. FLAr. User Check (1) Check that the DOS application software interface settings match that of your printer. (2) Check if the printer has any printer alarms active. (3) Check if the appropriate printer is selected in your application software. Possible cause Failure inside the printer Main PCB failure Step 1 2 Check Is it possible to print the test page with the method of 9. `INSPECTION MODE' in this Chapter? Is it possible to print with another PC and printer cable? Result No Remedy Identify the error type, then refer to the specified section of this chapter. No Replace the main PCB. Yes This problem may appear under the specified system environment. Check the environment which the user used. S-3 Unable to print from application software with an Apple Macintosh Computer. FkAr User Check (1) Check that the supplied Macintosh printer driver is installed in the System Folder and it is selected with Chooser. (2) Check the PORT selection within the Chooser. It should match the port to which you physically attached the printer cable. Possible cause Failure inside the printer Main PCB failure Step 1 2 Check Is it possible to print the test page with the method of 9. `INSPECTION MODE' in this Chapter? Is it possible to print with another PC, printer cable and RS-100M? Result No Remedy Identify the error type, then refer to the specified section of this chapter. No Replace the main PCB. 6-27

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HL
-1850/1870N
SERVICE
MANUAL
S-2
Unable
to
print
from
application
software
under
DOS.
LA
Fr
.
User
Check
(1)
Check
that
the
DOS
application
software
interface
settings
match
that
of
your
printer.
(2)
Check
if
the
printer
has
any
printer
alarms
active.
(3)
Check
if
the
appropriate
printer
is
selected
in
your
application
software.
Possible
cause
Step
Check
Result
Remedy
Failure
inside
the
printer
1
Is
it
possible
to
print
the
test
page
with
the
method
of
9.
`INSPECTION
MODE'
in
this
Chapter?
No
Identify
the
error
type,
then
refer
to
the
specified
section
of
this
chapter.
Main
PCB
failure
2
Is
it
possible
to
print
with
another
PC
and
printer
cable?
No
Replace
the
main
PCB.
Yes
This
problem
may
appear
under
the
specified
system
environment.
Check
the
environment
which
the
user
used.
S-3
Unable
to
print
from
application
software
with
an
Apple
Macintosh
Computer.
kA
Fr
User
Check
(1)
Check
that
the
supplied
Macintosh
printer
driver
is
installed
in
the
System
Folder
and
it
is
selected
with
Chooser.
(2)
Check
the
PORT
selection
within
the
Chooser.
It
should
match
the
port
to
which
you
physically
attached
the
printer
cable.
Possible
cause
Step
Check
Result
Remedy
Failure
inside
the
printer
1
Is
it
possible
to
print
the
test
page
with
the
method
of
9.
`INSPECTION
MODE'
in
this
Chapter?
No
Identify
the
error
type,
then
refer
to
the
specified
section
of
this
chapter.
Main
PCB
failure
2
Is
it
possible
to
print
with
another
PC,
printer
cable
and
RS
-100M?
No
Replace
the
main
PCB.
6-27