Brother International HL 1850 Service Manual - Page 228

Windows, NT/LAN, Server, TCP/IP, Troubleshooting, 98/Me, later, Print

Page 228 highlights

CHAPTER 6 TROUBLESHOOTING (4) If you are using an AT&T-based UNIX, make sure the printer is enabled (enable printer, where printer is the name of the local print queue). (5) Make sure that the Ipr/Ipd remote line printer service are running on the host computer (refer to your host computer documentation for information on how to do this). (6) If you are having trouble printing more than one job at a time, try increasing the IP timeout using the SET IP TIMEOUT command or using BRAdmin32. (7) If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 2 (E). For example: SET SERVICE ERN xxxxxx P1 EOT 2 (8) If PostScript jobs fail to print or are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D). For example: SET SERVICE ERN xxxxxx P1 EOT 3 (9) If the lines of a text file are staggered, make sure that you have specified a remote printer (rp) name of TEXT in your /etc/printcap file. (10) If you are using Sun Solaris V2.4 or earlier, there is a bug which causes long print jobs to fail when using a print server. If you are having trouble printing long jobs (over 1MB), add the line mx#o to your etc/printcap file entry. 8.5 Windows NT/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing with Windows NT or LAN Server, check the following: (1) Make sure that TCP/IP and TCP/IP print service are installed and running on the Windows NT system or the LAN Server file server. 8.6 Windows 95/98/Me (or later) Peer to Peer Print (LPR) Troubleshooting If you are having trouble printing on a Windows 95/98/Me Peer to Peer network (LPR method), check the following: (1) Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows 95/98/Me Peer to Peer chapters in the Network User's Guide. (2) You may find that during the installation of BLP software, the screen that prompts you for a Port name is not displayed. This may happen on some Windows 95/98/Me computers. Press the ALT and TAB keys to make it appear. 6-62

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CHAPTER
6
TROUBLESHOOTING
(4)
If
you
are
using
an
AT&T
-based
UNIX,
make
sure
the
printer
is
enabled
(enable
printer,
where
printer
is
the
name
of
the
local
print
queue).
Make
sure
that
the
Ipr/Ipd
remote
line
printer
service
are
running
on
the
host
computer
(refer
to
your
host
computer
documentation
for
information
on
how
to
do
this).
(6)
If
you
are
having
trouble
printing
more
than
one
job
at
a
time,
try
increasing
the
IP
timeout
using
the
SET
IP
TIMEOUT
command
or
using
BRAdmin32.
If
text
or
PCL
jobs
are
run
together,
try
setting
the
service
(remote
printer)
with
EOT
set
to
string
number
2
(<ESC>E).
For
example:
SET
SERVICE
ERN
xxxxxx
P1
EOT
2
(
5
)
(
7
)
(
8
)
(
9
)
If
PostScript
jobs
fail
to
print
or
are
run
together,
try
setting
the
service
(remote
printer)
with
EOT
set
to
string
number
3
(control
-D).
For
example:
SET
SERVICE
ERN
xxxxxx
P1
EOT
3
If
the
lines
of
a
text
file
are
staggered,
make
sure
that
you
have
specified
a
remote
printer
(rp)
name
of
TEXT
in
your
/etc/printcap
file.
(10)
If
you
are
using
Sun
Solaris
V2.4
or
earlier,
there
is
a
bug
which
causes
long
print
jobs
to
fail
when
using
a
print
server.
If
you
are
having
trouble
printing
long
jobs
(over
1MB),
add
the
line
mx#o
to
your
etc/printcap
file
entry.
8.5
Windows
NT/LAN
Server
(TCP/IP)
Troubleshooting
If
you
are
having
trouble
printing
with
Windows
NT
or
LAN
Server,
check
the
following:
(1)
Make
sure
that
TCP/IP
and
TCP/IP
print
service
are
installed
and
running
on
the
Windows
NT
system
or
the
LAN
Server
file
server.
8.6
Windows
95/98/Me
(or
later)
Peer
to
Peer
Print
(LPR)
Troubleshooting
If
you
are
having
trouble
printing
on
a
Windows
95/98/Me
Peer
to
Peer
network
(LPR
method),
check
the
following:
(1)
Make
sure
that
the
Brother
LPR
Port
driver
is
correctly
installed
and
configured
according
to
the
Windows
95/98/Me
Peer
to
Peer
chapters
in
the
Network
User's
Guide.
(2)
You
may
find
that
during
the
installation
of
BLP
software,
the
screen
that
prompts
you
for
a
Port
name
is
not
displayed.
This
may
happen
on
some
Windows
95/98/Me
computers.
Press
the
ALT
and
TAB
keys
to
make
it
appear.
6-62