Brother International HL 1850 Service Manual - Page 173

Identify, Problem

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HL-1850/1870N SERVICE MANUAL 1.3 Identify the Problem If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section. NOTE: The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should perform. The printer does not print. Printed page has a problem. Error message appears on LCD display. 2.1 'Operator Calls' (2.2 'Service Calls) The printer does not load paper. -0(3.1 'Paper Loading ProblemD Paper jam occurs. H3.2 'Paper Jams' ) Printed image has a problem. (6 'Image Defects') Turn off and on the printer power switch. (The same error appers.) V (5. 'Malfunctions') Printout is not correct. (.3 'Paper Feeding Problems') -10(7 'Incorrect Printout') The printer does not start printing. (4. 'Software Setting Problems) (3. 'Network Problem) 6-3

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HL
-1850/1870N
SERVICE
MANUAL
1.3
Identify
the
Problem
If
you
encounter
any
printer
error
or
problem,
first
identify
it
referring
to
the
chart
below,
then
see
the
appropriate
section.
NOTE:
The
following
troubleshooting
sections
contain
both
the
actions
which
users
should
take
or
check
and
the
ones
which
service
technicians
should
perform.
The
printer
does
not
print.
Error
message
appears
on
LCD
display.
The
printer
does
not
load
paper.
2.1
'Operator
Calls'
(2.2
'Service
Calls)
-0(3.1
'Paper
Loading
ProblemD
Paper
jam
occurs.
H3.2
'Paper
Jams'
)
The
printer
does
not
start
printing.
(4.
'Software
Setting
Problems)
(3.
'Network
Problem)
Turn
off
and
on
the
printer
power
switch.
(The
same
error
appers.)
V
(5.
'Malfunctions')
Printed
page
has
a
problem.
Printed
image
has
a
problem.
Printout
is
not
correct.
(6
'Image
Defects')
(.3
'Paper
Feeding
Problems')
-10(7
'Incorrect
Printout')
6-3