HP Jornada 928 HP Jornada 920 Series Wireless Digital Assistant - (English) Us - Page 179

GPRS connection is unreliable, unable to use infrared transfer between windows, powered devices,

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chapter 6 | troubleshooting | 175 GPRS connection is unreliable • GPRS connection not established. Make sure to have a GPRS connection before you begin downloading. • GPRS connection dropped. If you make a call while connected to GPRS, the connection is dropped when the other party answers the call. You must manually re-connect GPRS. unable to use infrared transfer between windowspowered devices If you are unable to use infrared to transfer information between Windowspowered devices, try the following: • transfer only one file, or no more than 25 contact cards, at a time. • position the infrared ports so that they line up and are less than one meter (three feet) but more than five centimeters (two inches) apart. • make sure nothing is between the two infrared ports. • adjust the room lighting. Some types of light interfere with infrared communication. Try moving to a different location or turning off some lights. The hp Jornada 920 series do not support raw IR. network connection problems The following solutions may help if you encounter problems when using a network card for network connections. Additional troubleshooting information is available in Connections Help on the device and ActiveSync Help on the desktop PC. • verify that your NIC is compatible with the hp Jornada 920 series wireless digital assistant and that you have installed the proper drivers for the hp Jornada.

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chapter 6
|
troubleshooting
|
175
GPRS connection is unreliable
•
GPRS connection not established.
Make sure to have a GPRS
connection before you begin downloading.
•
GPRS connection dropped.
If you make a call while connected to
GPRS, the connection is dropped when the other party answers the
call. You must manually re-connect GPRS.
unable to use infrared transfer between windows-
powered devices
If you are unable to use infrared to transfer information between Windows-
powered devices, try the following:
•
transfer only one file, or no more than 25 contact cards, at a time.
•
position the infrared ports so that they line up and are less than
one meter (three feet) but more than five centimeters (two inches)
apart.
•
make sure nothing is between the two infrared ports.
•
adjust the room lighting. Some types of light interfere with infrared
communication. Try moving to a different location or turning off some
lights.
The hp Jornada 920 series do not support raw IR.
network connection problems
The following solutions may help if you encounter problems when using a
network card for network connections. Additional troubleshooting
information is available in Connections Help on the device and ActiveSync
Help on the desktop PC.
•
verify that your NIC is compatible with the hp Jornada 920 series
wireless digital assistant and that you have installed the proper drivers
for the hp Jornada.