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Frequently Observed Issues, Do Not Use Punctuation, Printer Name Really Means Queue Name

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Frequently Observed Issues Network Printing Using LPR/LPD Do Not Use Punctuation When you enter the Queue Name, make sure you do NOT add a colon (:) or any other punctuation. Just use the Queue Name exactly as it apppears in the Network Printer Properties - LPD Print tab on the thin client. "Printer Name" Really Means Queue Name Although Windows 2000/2003 and Windows NT 4.0 use the term "name of printer" to prompt for information when defining an LPR printer, the correct entry is the appropriate Queue Name. For example, if you attached the printer to the parallel port, you would enter the name LPT1 (without any punctuation). Frequently Observed Issues 199

Section	Page
FCC Regulatory & Safety Information	3
CANADA ICES/NMB-003 Class/Classe (B)	3
Neoware Hardware Warranty	3
Lead Content Warning	3
Microsoft Software License	4
Safety Instructions	8
Table of Contents	9
CHAPTER 1 Introduction	17
What is a Neoware Thin Client?	17
Getting More Information	18
The Internet	18
Technical Support	18
About This Manual	19
Overview of Contents	19
Terms & Conventions	22
CHAPTER 2 Setting Up Your Neoware Thin Client	23
Unpacking Your Neoware Thin Client	23
Connecting The Components	24
Back Panel Connectors	24
Connecting the Cables	25
Connecting Parallel & Serial Peripheral Devices	25
Arranging Your Work Area	26
CHAPTER 3 Getting Started	27
Starting Up Your Thin Client	27
User Interface Selection	28
Network Configuration	31
Creating a New Connection	32
Starting a Connection	34
Using the Connection Manager	36
Display Formats	36
Adding, Editing & Deleting Connection Configurations	37
Connection Started or Selected by Default	38
Making a Connection	38
Shutting Down or Restarting Your Thin Client	38
The Start Menu	39
Programs	39
Connections	39
Settings	40
Shutting Down or Restarting Your Thin Client	40
Keyboard Shortcuts	41
Menu Item Selection	41
Setting the Date & Time	42
Security	44
Setting a Password	44
Volume & Sounds Settings	46
Displaying System Information	48
Software and Appliance Inventory	48
Network Inventory	49
CHAPTER 4 Connection Manager Properties	51
Introduction	51
The Connection Manager Properties Dialog	51
The Connections Tab	52
The ezConnect Tab	53
CHAPTER 5 Network Configuration	55
Introduction	55
The Network Settings Dialog	57
The IP Address Tab	57
The Name Servers Tab	58
The Network Speed Tab	59
CHAPTER 6 ICA Connection Configuration	61
Introduction	61
Creating a New ICA Connection	62
Server Selection	67
Options	69
Firewall Settings	71
Global ICA Client Settings	72
The Keyboard Shortcuts Tab	73
The Preferences Tab	74
The Server Location Tab	76
The Firewall Settings Tab	78
CHAPTER 7 RDP Connection Configuration	79
Introduction	79
Creating a New RDP Connection	80
Global RDP Settings	84
The Local Resources Tab	85
The Experience Tab	86
CHAPTER 8 TeemTalk Connection Configuration	87
Introduction	87
Creating a New TeemTalk Connection	88
Terminal Emulation Selection	92
TCP/IP Connection Settings	96
TN3270 Options	98
TN5250 Options	100
5250 Printer Options	102
Modem Connection Settings	106
Serial Connection Settings	107
Automate Login Process	109
Printer Port Settings	111
Direct Print Data To A Specific Port	111
Direct Print Data To A Network Printer	112
GUI Overrides	114
Aux Port Settings	116
CHAPTER 9 VPN Connection Configuration	117
Introduction	117
Creating a New VPN Connection	118
TCP/IP Settings	121
The General Tab	121
The Name Servers Tab	122
Security Settings	123
CHAPTER 10 Dial-Up PPP Connection Configuration	125
Introduction	125
Creating a New Dial-Up PPP Connection	126
CHAPTER 11 Microsoft Internet Explorer Connection Configuration	131
Introduction	131
Creating a New Internet Explorer Connection	132
CHAPTER 12 Internet Options	135
Introduction	135
Displaying the Internet Options Dialog	135
The General Tab	136
The Connection Tab	138
The Security Tab	138
The Advanced Tab	140
The Popups Tab	140
CHAPTER 13 Display Configuration	143
Introduction	143
User Interface Selection	144
Display Properties	147
The Desktop Tab	147
The Screen Saver Tab	148
The Appearance Tab	149
The Settings Tab	150
Screen Saver Password	152
Taskbar and Start Menu Settings	153
CHAPTER 14 Touch Screen Configuration	155
Introduction	155
ELO Touch Screen Configuration	156
eTurbo Touch Screen Configuration	157
CHAPTER 15 Mouse Configuration	159
Introduction	159
Displaying the Mouse Properties Dialog	159
The Mouse Speed Tab	160
The Visibility Tab	161
The Double-Click Tab	162
CHAPTER 16 Keyboard Configuration	163
Introduction	163
Displaying the Keyboard Settings Dialog	163
The Locale Tab	164
The Responsiveness Tab	165
CHAPTER 17 Printer Configuration	167
Introduction	167
Network Printer Properties	168
The LPD Print Tab	168
The TCP Print Tab	169
RDP Printers	170
Changing RDP Printer Properties	175
ThinPrint	176
The Setup Tab	177
The Assignment Tab	177
The Advanced Tab	177
CHAPTER 18 Port Configuration	179
Introduction	179
Displaying the Port Settings Dialog	179
The Serial Tab	180
The Parallel Tab	181
The USB Tab	182
CHAPTER 19 Regional & Language Settings	183
Introduction	183
Displaying the Regional & Language Settings Dialog	183
The Regional Settings Tab	184
The User Interface Language Tab	186
The Input Language Tab	186
CHAPTER 20 Managing Certificates	187
The Certificates Dialog	187
Viewing Certificate Properties	188
Importing a Certificate or Key	188
Removing a Certificate	188
CHAPTER 21 Terminal Server Client Licenses	189
Introduction	189
Displaying the Terminal Server Client Licenses Dialog	189
CHAPTER 22 Managing Your Thin Client	191
Automatic Thin Client Configuration	191
Shadowing a Remote Desktop	192
Update Portal	194
CHAPTER 23 System Information	195
Introduction	195
System Properties	196
The General Tab	196
The Software and Appliance Inventory Tab	197
The Network Inventory Tab	198
The Copyrights Tab	200
The End User License Agreement Tab	200
System Inventory	201
The Software and Appliance Inventory Tab	201
The Network Inventory Tab	202
Network Diagnostic Tools	203
The Ping Tab	203
The Trace Tab	204
The Netstat Tab	204
The IP Config Tab	205
Event Viewer	206
APPENDIX A Network Printing Using LPR/LPD	209
Introduction	209
Thin Client Configuration for LPR/LPD Printing	210
Windows 2000/2003 LPR/LPD Printing to the Thin Client	212
Windows NT 4 LPR/LPD Printing to the Thin Client	213
UNIX/Linux LPR/LPD Printing to the Thin Client	214
Frequently Observed Issues	215
APPENDIX B Aironet Wireless LAN Configuration	217
Enabling the USB Controller	217
Aironet Utilities	219
Displaying the Aironet Client Utility	219
The Profiles Tab	219
The Firmware Tab	220
The Status Tab	220
The Statistics Tab	220
The Survey Tab	221
Network Settings	221