Oki MB471 Users Manual Basic - Page 137

Error Code 380, 381, 382, 389 (Paper feed jam) 1 Remove any documents from the document tray. 2 Open the scanner unit. 3 Press the top cover open button (1) and open the top cover. Paper Jams If neither the top or bottom end of paper is visible, move the jammed paper in the arrow direction as shown. Hold the top end of paper with your hands and carefully pull out the paper. If the bottom end of paper is visible, hold the paper by your hands and carefully 1 pull out the paper. 4 Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. 5 If the top end of paper is visible at the rear side of transparent resist guide, rotate the resist guide toward the fuser unit and hold the paper top end and carefully pull out the paper. Note  Check that there is no paper remaining inside the machine.  Remove the paper carefully so that it does not tear. If the paper tears, be sure to remove all of the pieces. 7 Paper discharge unit (Paper jammed)  If the bottom end of paper is visible in the printer, hold and pull out the paper carefully. Note  If paper jams at the paper discharge unit and if the paper is visible inside of the top cover, pull out the paper toward the inside of the printer. Troubleshooting  If the bottom end of paper is not visible but its top end is visible at the paper discharge unit, hold the top end of paper and pull out the paper carefully. If you cannot remove the paper by following - 137 -