Oki MB471 Users Manual Basic - Page 167

Machine Issues, Paper Setup

Get Oki MB471 PDF manuals and user guides View all Oki MB471 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 167 highlights

Other Issues Symptom Point to check Remedy Reference Paper does not feed into The setting of [Paper Feeding Check the paper tray and select - the machine. Source] on the printer driver is the correct tray in [Paper not correctly specified. Feeding Source] on the printer driver. You have specified manual feeding on the printer driver. Load the paper in the MP tray. Then, on the operator panel, select [Restart]. Or, on the printer driver, clear the [Use MP tray as manual feed] check box on [Paper feed options]. P.34 Advanced The machine does not start processing even though you have removed the jammed paper. - Open and close the top cover. - The paper gets folded or The paper is moist or has a static Use paper stored under proper wrinkled. charge. temperature and humidity conditions. P.31 The paper is light. Press the key and then select [Paper Setup] > [(tray name)] > [Media Weight]. Then, specify a lighter weight. P.36 The paper twists around The settings of media weight and the rollers in the fuser type are incorrect. unit. Press the key and then select [Paper Setup] > [(tray name)] > [Media Type]/ [Media Weight]. Then, specify the appropriate values. Or, specify the heavier weight in [Media Weight]. P.36 The paper is light. Use heavier paper. - There is an image or text on the Have a margin on the leading edge - leading edge of the paper. of the paper. For duplex printing, leave a margin on the leading and bottom edges. 7 Machine Issues Memo  If the following information does not solve the trouble, contact your dealer. Symptom Point to check Remedy Turned on the machine, but it stays "Off-Line". The machine does not operate. The power turned off automatically because of the auto power off function, and does not respond. The printer does not respond. The AC cable is unplugged. Hold down the power switch for about a second to turn on the power and then plug in the AC cable firmly. The power is out. Check if the power is being supplied to the electric outlet. The AC cable is not firmly plugged in. Plug in the AC code firmly. The machine is turned off. Hold down the power switch for about a second to turn on the power. The power turned off automatically Please turn on the power. because it has passed the auto power off time. The printer is in error status. Press the power switch for more than 5 seconds and turn off the power. And then turn on the power again. Reference - P.20 - - Troubleshooting - 167 -

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
Other Issues
- 167 -
Troubleshooting
7
Machine Issues
Memo
If the following information does not solve the trouble, contact your dealer.
Paper does not feed into
the machine.
The setting of [
Paper Feeding
Source
] on the printer driver is
not correctly specified.
Check the paper tray and select
the correct tray in [
Paper
Feeding Source
] on the printer
driver.
-
You have specified manual feeding
on the printer driver.
Load the paper in the MP tray.
Then, on the operator panel, select
[
Restart
].
Or, on the printer driver, clear the
[
Use MP tray as manual feed
]
check box on [
Paper feed options
].
P.34
Advanced
The machine does not
start processing even
though you have
removed the jammed
paper.
-
Open and close the top cover.
-
The paper gets folded or
wrinkled.
The paper is moist or has a static
charge.
Use paper stored under proper
temperature and humidity conditions.
P.31
The paper is light.
Press the <
SETTING
> key and then
select [
Paper Setup
] > [
(tray
name)
] > [
Media Weight
].
Then, specify a lighter weight.
P.36
The paper twists around
the rollers in the fuser
unit.
The settings of media weight and
type are incorrect.
Press the <
SETTING
> key and
then select [
Paper Setup
] >
[
(tray name)
] > [
Media Type
]/
[
Media Weight
]. Then, specify
the appropriate values.
Or, specify the heavier weight in
[
Media Weight
].
P.36
The paper is light.
Use heavier paper.
-
There is an image or text on the
leading edge of the paper.
Have a margin on the leading edge
of the paper.
For duplex printing, leave a margin
on the leading and bottom edges.
-
Symptom
Point to check
Remedy
Reference
Turned on the machine,
but it stays "Off-Line".
The AC cable is unplugged.
Hold down the power switch for
about a second to turn on the
power and then plug in the AC
cable firmly.
-
The power is out.
Check if the power is being
supplied to the electric outlet.
-
The machine does not
operate.
The AC cable is not firmly plugged in.
Plug in the AC code firmly.
-
The machine is turned off.
Hold down the power switch for
about a second to turn on the
power.
P.20
The power turned off
automatically because of
the auto power off
function, and does not
respond.
The power turned off automatically
because it has passed the auto
power off time.
Please turn on the power.
-
The printer does not
respond.
The printer is in error status.
Press the power switch for more
than 5 seconds and turn off the
power. And then turn on the power
again.
-
Symptom
Point to check
Remedy
Reference