Oki MB471 Users Manual Basic - Page 160

The Copied Output is Different from the Original Document, Troubles after Starting to Copy, Symptom

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Page 160 highlights

Other Issues Symptom Unable to copy. Unable to copy mixed size documents. Unable to sort copies. Point to check Is the Continuous Scan mode on? Is the machine off line? Do you have access to make copies? Is [Mixed Size] set to [OFF]? Is the size of your document compatible for making mixed size copies? Is paper of all the sizes of your original loaded? Is [Sort] set to [OFF]? Remedy Select [Scan completed] on the display screen. Press the key on the operator panel, and then select [On-Line/Off-Line]. Enter your authorized PIN or user name and password. Set [Mixed Size] to [ON]. Use documents sizes supported for mixed size copying. Load paper of the required sizes on each paper tray. The paper trays need to be set to [ON] or [ON (Prior)] from the key > [Paper Setup] > [Select Tray] > [Copy]. Set [Sort] to [ON]. Reference P.82 P.128 Advanced Advanced - Advanced The Copied Output is Different from the Original Document Symptom The copied output is different from the original document. The size of the copied output is different from the size of the original document. A part of the document image is missing on the copied output. Point to check Is [DuplexCopy] enabled? Is [Mixed Size] set to [ON]? Is the proper size paper for the document loaded on the paper tray? Is the zoom ratio properly set? Is [Repeat] set to [ON]? Is [Edge Erase] set to [ON]? Is [Margin] set to [ON]? Is [N-in-1] set to [ON]? Troubles after Starting to Copy Remedy Set [DuplexCopy] to [OFF]. Set [Mixed Size] to [OFF]. Load the proper size paper for the document. Reference P.83 Advanced P.32 Set the proper zoom ratio. Set [Repeat] to [OFF]. Set [Edge Erase] to [OFF]. Set [Margin] to [OFF]. Set [N-in-1] to [OFF]. P.81 Advanced Advanced Advanced Advanced Symptom The machine is slow to start copying. A copy job is cancelled. Point to check Remedy Is [Warming Up] or [Preparing] displayed on the display screen? Is any error occurring? Is there paper in the MP tray? The machine is preparing. Wait until it starts copying. A copy job is cancelled when specific errors occur while copying. Clear the error and start the copy job again. When copying using paper from the MP tray, check if enough paper is loaded in the MP tray before starting to copy. And, press the key and select [Paper Setup] > [Select Tray] > [Copy] > [MP tray], and then check that [ON] or [ON (Prior)] is selected. Reference - P.141 - - 160 -

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Other Issues
- 160 -
The Copied Output is Different from the Original Document
Troubles after Starting to Copy
Unable to copy.
Is the Continuous Scan mode on?
Select [
Scan completed
] on the
display screen.
P.82
Is the machine off line?
Press the <
PRINT
> key on the
operator panel, and then select
[
On-Line/Off-Line
].
-
Do you have access to make
copies?
Enter your authorized PIN or user
name and password.
P.128
Unable to copy mixed
size documents.
Is [
Mixed Size
] set to [
OFF
]?
Set [
Mixed Size
] to [
ON
].
Advanced
Is the size of your document
compatible for making mixed size
copies?
Use documents sizes supported for
mixed size copying.
Advanced
Is paper of all the sizes of your
original loaded?
Load paper of the required sizes on
each paper tray. The paper trays
need to be set to [
ON
] or [
ON
(Prior)
] from the <
SETTING
>
key > [
Paper Setup
] > [
Select
Tray
] > [
Copy
].
-
Unable to sort copies.
Is [
Sort
] set to [
OFF
]?
Set [
Sort
] to [
ON
].
Advanced
Symptom
Point to check
Remedy
Reference
The copied output is
different from the
original document.
Is [
DuplexCopy
] enabled?
Set [
DuplexCopy
] to [
OFF
].
P.83
Is [
Mixed Size
] set to [
ON
]?
Set [
Mixed Size
] to [
OFF
].
Advanced
The size of the copied
output is different from
the size of the original
document.
Is the proper size paper for the
document loaded on the paper
tray?
Load the proper size paper for the
document.
P.32
Is the zoom ratio properly set?
Set the proper zoom ratio.
P.81
Is [
Repeat
] set to [
ON
]?
Set [
Repeat
] to [
OFF
].
Advanced
A part of the document
image is missing on the
copied output.
Is [
Edge Erase
] set to [
ON
]?
Set [
Edge Erase
] to [
OFF
].
Advanced
Is [
Margin
] set to [
ON
]?
Set [
Margin
] to [
OFF
].
Advanced
Is [
N-in-1
] set to [
ON
]?
Set [
N-in-1
] to [
OFF
].
Advanced
Symptom
Point to check
Remedy
Reference
The machine is slow to
start copying.
Is [
Warming Up
] or [
Preparing
]
displayed on the display screen?
The machine is preparing.
Wait until it starts copying.
-
A copy job is cancelled.
Is any error occurring?
A copy job is cancelled when
specific errors occur while copying.
Clear the error and start the copy
job again.
P.141
Is there paper in the MP tray?
When copying using paper from
the MP tray, check if enough paper
is loaded in the MP tray before
starting to copy. And, press the
<
SETTING
> key and select
[
Paper Setup
] > [
Select Tray
] >
[
Copy
] > [
MP tray
], and then
check that [
ON
] or [
ON (Prior)
] is
selected.
-
Symptom
Point to check
Remedy
Reference