Oki MB471 Users Manual Basic - Page 157

Restrictions on Windows Server 2003 Service Pack 1 and Windows XP Service, Pack 2

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Other Issues Restrictions on Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2  Restrictions on Windows Firewall On Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2, the Windows firewall functionality is enhanced. The following restrictions may apply to printer drivers and utilities. Memo  The following procedures are explained using Windows XP Service Pack 2 as an example. The procedure and menu names may differ on Windows Server 2003 Service Pack 1. Item Symptom Cause/Remedy Printer driver You cannot print a file when using the machine as a shared printer on a network. On the server, click [start] and then select [Operator panel] > [Security Center] > [Windows Firewall]. Select the [Exceptions] tab and select the [File and Printer Sharing] check box. Click [OK]. OKI LPR Utility Unable to find a machine. If the [Don't allow exceptions] check box is selected on the [General] tab of the Windows firewall, you cannot search for a machine in a segment that is connected to another router. Only machines within the same segment as the machine are the search target. When you cannot find a machine, specify the IP address of the machine in the [Add Printer] or [Confirm Connections] screen. Print Super Vision Unable to access the machine from a remote Click [start] and then select [Operator computer. panel] > [Security Center] > [Windows Firewall]. Select the [Exception] tab and click [Add Program]. Select the following files and then 7 click [Open] > [OK] > [OK].  "(J2EE location)\jdk\bin\java.exe"  "(J2EE location)\jdk\bin\javaw.exe"  "(J2EE location)\jdk\jre\bin\java.exe"  "(J2EE location)\jdk\jre\bin\javaw.exe" Pop-up windows are blocked. If you are using Internet Explorer, pop-up win- dows may be blocked. On Internet Explorer, select [Internet Options] from the [Tools] menu. Select the [Privacy] tab and click [Settings] on the [Pop-up Blocker] area. On the [Popup Blocker Settings] window, enter the URL of Print Super Vision in [Address of Web site to allow] and then click [Add]. Click [Close] > [OK]. Web Driver Installer Unable to find a machine. If the [Don't allow exceptions] check box is selected on the [General] tab of Windows Firewall, you cannot search for a machine in a segment that is connected to another router. Only machines within the same segment as the machine are the search target. Enter "*" in the fourth digit of the IP address range to search. Troubleshooting - 157 -

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Other Issues
- 157 -
Troubleshooting
7
Restrictions on Windows Server 2003 Service Pack 1 and Windows XP Service
Pack 2
Restrictions on Windows Firewall
On Windows Server 2003 Service Pack 1 and Windows XP Service Pack 2, the Windows firewall
functionality is enhanced. The following restrictions may apply to printer drivers and utilities.
Memo
The following procedures are explained using Windows XP Service Pack 2 as an example. The procedure and menu names may
differ on Windows Server 2003 Service Pack 1.
Item
Symptom
Cause/Remedy
Printer driver
You cannot print a file when using the
machine as a shared printer on a network.
On the server, click [
start
] and then select
[
Operator panel
] > [
Security Center
] >
[
Windows Firewall
].
Select the [
Exceptions
] tab and select the
[
File and Printer Sharing
] check box. Click
[
OK
].
OKI LPR Utility
Unable to find a machine.
If the [
Don't allow exceptions
] check box is
selected on the [
General
] tab of the Windows
firewall, you cannot search for a machine in a
segment that is connected to another router.
Only machines within the same segment as
the machine are the search target.
When you cannot find a machine, specify the IP
address of the machine in the [
Add Printer
] or
[
Confirm Connections
] screen.
Print Super Vision
Unable to access the machine from a remote
computer.
Click [
start
] and then select [
Operator
panel
] > [
Security Center
] > [
Windows
Firewall
].
Select the [
Exception
] tab and click [
Add
Program
]. Select the following files and then
click [
Open
] > [
OK
] > [
OK
].
"(J2EE location)\jdk\bin\java.exe"
"(J2EE location)\jdk\bin\javaw.exe"
"(J2EE location)\jdk\jre\bin\java.exe"
"(J2EE location)\jdk\jre\bin\javaw.exe"
Pop-up windows are blocked.
If you are using Internet Explorer, pop-up win-
dows may be blocked.
On Internet Explorer, select [
Internet
Options
] from the [
Tools
] menu.
Select the [
Privacy
] tab and click [
Settings
]
on the [
Pop-up Blocker
] area. On the
[
Popup Blocker Settings
] window, enter the
URL of Print Super Vision in [
Address of Web
site to allow
] and then click [
Add
]. Click
[
Close
] > [
OK
].
Web Driver
Installer
Unable to find a machine.
If the [
Don't allow exceptions
] check box is
selected on the [
General
] tab of Windows
Firewall, you cannot search for a machine in a
segment that is connected to another router.
Only machines within the same segment as
the machine are the search target.
Enter "*" in the fourth digit of the IP address
range to search.