Oki MB471 Users Manual Basic - Page 161

Other Issues Faxing Issues Memo  If the following information does not solve the trouble, contact your dealer. Unable to Send a Fax Symptom Point to check Remedy Reference Unable to send a fax. Did you perform the correct procedure? Check the appropriate procedure and try again. P.86 Did you specify the correct number? If you use speed dial, print the speed dial list and check the entry. P.87 Advanced Did you specify the appropriate dial line type? Specify the appropriate dial line type for your region. P.43 Is it due to the recipient machine? Contact and ask the recipient to - check machine status. The machine does not continuously send a document. Did you load the document correctly on the ADF? Did you load a document other than A4, letter or legal 13/13.5/14 on the ADF? Keep the leading edges of the pages in the document even. Only A4, letter, and legal 13/13.5/ 14 size documents can be sent from the ADF. P.38 - The machine does not send a fax even though you dialed the number and pressed . MONO Did you specify the appropriate dial line type? Did you load the document correctly? Specify the appropriate dial line type for your region. Load the document correctly. P.43 P.38 Did you dial the correct number? Dial the correct number. - Is the recipient's line busy? Wait until the line is open and try - 7 again. Unable to transmit a fax manually. The machine does not start scanning (during memory transmission). Did you put down the handset before pressing ? MONO Did you load the document correctly? Is there enough memory? Press first and then put MONO down the handset. Load the document correctly. Check the available memory. Advanced P.38 Advanced Unable to Receive a Fax Symptom Unable to receive a fax. Unable to receive a fax manually. F code polling fails and an error message is printed out. Point to check Remedy Did you specify the appropriate reception mode? Check the reception mode Is there paper in the tray? Load the paper. Is there a paper jam? Check the error message and remove the jammed paper. Is the telephone cable correctly connected to the machine? Connect the telephone cable correctly. Is there enough memory? Check the available memory. Did you put down the handset before pressing ? MONO Press first and then put MONO down the handset. Did the sender store a document in Contact and ask the sender to a bulletin box? store the polling document. Reference P.92 P.32 P.135 P.41 Advanced P.92 - Troubleshooting - 161 -