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Oki MB471 Users Manual Basic - Page 168

SETTING, Reports, Configura, Admin Setup, work Menu, Network Setup, POWER SAVE, POWER, Install

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Other Issues Symptom The machine does not start printing. The display screen is blank. Print data is not transmitted to the machine. There is an abnormal sound. There is a buzzing sound. It takes a while to start printing. Point to check Remedy An error is displayed on the panel. The Ethernet or USB cable is unplugged. Something is wrong with the Ethernet or USB cable. The machine does not support your Ethernet or USB cable. Something may be wrong with the printing function. The interface is disabled. The printer driver of the machine is not selected. The specified port of the printer driver is wrong. The machine is in the sleep mode. The Ethernet or USB cable is broken. The time-out period set on the computer has passed. The machine is inclined. There is a piece of paper or unknown object inside the machine. The top cover is open. The machine is printing on heavy or thin paper when the temperature inside is high. The machine is warming up from the power save or sleep mode. The machine may be cleaning the image drum. The machine is adjusting the temperature of the fuser unit. The machine is processing data from another interface. Check the error code and follow the on-screen instructions. Plug in the Ethernet or USB cable firmly. Use another Ethernet or USB cable.  Use a USB 2.0 compatible cable.  Use an Ethernet 10BASE-T/ 100BASE-TX compatible cable. Press the key and select [Reports] > [Configuration] and print out the configuration list to check the printing performance. Press the key and select [Admin Setup] > [Network Menu] > [Network Setup] and enable the interface you are using. Set the printer driver of the machine as the default printer. Specify the port the Ethernet or USB cable is connected to. Check if the key lights up and press the key to activate the machine. Connect a new cable. Set a longer time-out period. Place the machine on a flat surface. Check the inside of the machine and remove any objects. Close the top cover. This is not a malfunction. You can proceed with the operation. Press the key and select [Admin Setup] > [User Install] > [Power Save Enable]/ [Sleep] and disable both modes. Wait for a while. Wait for a while. Wait until the process finishes. Reference P.141 P.47 P.60 - P.78 - P.20 - - P.20 - - 168 -

Section	Page
Preface	2
Emergency first aid	3
Manufacturer	3
Importer to the EU/Authorised representative	3
Environmental information	3
For Your Safety	4
Manual Composition	11
About This Manual	11
1. Setup	13
Overview of Machine	13
Contents of the Package	13
Available Options	14
Installation Requirements	14
Names of Components	15
Installing Your Machine	17
Unpacking Your Machine	17
Turning On and Off Your Machine	19
Installing Options	22
Installing a Second Tray Unit (MB461, MB461+LP, MB471, MB471w, MB491, MB491+, MB491+LP, ES4161 MFP, ES4191 MFP, MPS4200mb, MPS4700mb only)	22
Operator Panel	25
Default Screen	26
Entering Text Using the Operator Panel	27
Loading Paper and Documents	29
Paper	29
Supported Paper Types	29
Paper Recommendations	31
Storing Paper	31
Loading Paper	32
Paper Output	37
Documents	37
Document Requirements	37
Scannable Area	38
Loading Documents	38
Basic Settings for Faxing (for MB451, MB451w, MB471, MB471w, MB491, MB491+, MB491+LP, ES4191 MFP, MPS4200mb, MPS4700mb only)	40
Setting for Country Code	40
Connecting a Telephone Line	41
Other cases	42
Settings for each dialing type	43
Setup of Date/Time	44
Specifying Sender Information	44
PBX Connecting	45
Setting for Super G3	45
Specifying Reception Mode	45
Connecting to a Computer	46
Network Connection	47
USB Connection	60
Configuring the Network Settings	65
Checking the Common Setup Information	66
Setting Up Scan To E-mail and Internet Fax	66
Setting Up Scan To Network PC	68
Managing Profiles	77
Printing Configuration	78
Printing Procedure	78
2. Copying	79
Basic Operation	79
Starting a Copy Job	79
Canceling a Copy Job in Progress	79
Configuring Copy Settings	80
Changing the Scan Size (Scan Size)	80
Changing the Paper Tray (Paper Feed)	80
Changing Image Orientation of Document (Direction)	81
Making Enlarged or Reduced Copies (Zoom)	81
Enabling Continuous Scan Mode (Continuous Scan)	82
Making Duplex Copies (Duplex Copy)	83
Adjusting Copy Density (Density)	83
Changing Document Type (Document Type)	83
Adjusting the Background Removal	84
Changing Scan Resolution	84
Resetting Copy Settings	85
3. Faxing (for MB451, MB451w, MB471, MB471w, MB491, MB491+, MB491+LP, ES4191 MFP, MPS4200mb, MPS4700mb only)	86
Basic Procedure for Faxing	86
Sending a Fax	86
Specifying a Destination	87
Deleting Specified Destinations	89
Configuring Fax Settings	90
Changing Scan Size (Scan Size)	90
Changing Resolution (Resolution)	90
Adjusting Density (Density)	90
Printing the Sender Name	90
Checking and Canceling Fax Transmission	91
Canceling Fax Transmission	91
Canceling a Reserved Job	91
Checking Transmission and Reception History	91
Machine Behavior in Fax Reception	92
Reception Behavior	92
Printing Received Faxes	94
Phone Book	95
Speed Dial	95
Registering and Editing	95
Registering From History	95
Deleting	96
Group Dial (Group Number)	96
Registering and Editing	96
Deleting	96
One-Touch Key Pad	97
Register all telephone numbers	97
Registering the Machine	97
Basic Procedure for Scan To Fax Server	98
Transmitting Data to Fax Server	98
Specifying the destination	98
Deleting the specified destination	99
Stopping the fax transmission	99
Basic Procedure for Internet Faxing	100
Sending an Internet Fax	100
Specifying a Destination	101
Checking, Deleting, and Changing Destinations	102
Canceling Transmission	103
Receiving Internet Faxes	103
4. Scanning	104
Installing Scanner Drivers (TWAIN/WIA/ICA Driver)	104
Installation Procedure	104
For Windows	104
For Mac OS X	105
Using ActKey Software	107
Installing the Software	107
Starting the Software	107
Setup to use the WSD Scan	108
Installation procedure	108
Scanning Methods	109
Scan to E-mail	109
Scan to Network PC	111
Scan to USB Memory	111
Scan to Local PC	112
Scan to Remote PC	113
Canceling the Current Scan Job	118
Registering Address Book	119
Address Book	119
Group List	120
Register all E-mail addresses	120
Registering the Machine	120
Importing Addresses from a File	120
Registering Network Scan Destinations	121
5. Using as a Printer	122
Printing from a Computer	122
Printing	122
Canceling a Print Job	124
Printing From USB Memory	125
Starting a Print Job	125
Configuring Print Settings	126
Canceling a Print Job	127
6. User Authentication and Access Control	128
About User Authentication and Access Control	128
Authentication by PIN	129
Registering a PIN	129
Enabling Access Control	129
Operation When PIN Authentication Is Enabled	129
Authentication by User Name and Password	132
Registering User Name and Password	132
Enabling Access Control	132
Operation When User Name and Password Authentication is Enabled	132
7. Troubleshooting	135
Paper Jams	135
Checking Error Messages	135
Clearing Paper Jams	135
Error Messages	141
Error Messages Displayed on the Screen	141
Checking the Machine's Status From the <STATUS> Key	152
Other Issues	153
Unable to Print from a Computer	153
Unable to Install a Printer Driver Successfully	155
Restrictions on Each OS	156
Copying Issues	159
Faxing Issues	161
Scanning Issues	162
Image Quality Issues	163
Feeding Issues	166
Machine Issues	167
When the Power Goes Out	170
8. Maintenance	171
Replacing Consumable Items	171
Replacing Toner Cartridges	172
Replacing the Image Drum (MB461, MB461+LP, MB471, MB471w, MB491, MB491+, MB491+LP, ES4161 MFP, ES4191 MFP, MPS4200mb, MPS4700mb only)	173
Replacing the Image Drum (MB441, MB451, MB451w only)	174
Cleaning Your Machine	176
Cleaning the Surface of the Machine	176
Cleaning the Document Glass	176
Cleaning Document Feeding Rollers in the ADF	176
Cleaning Paper Feed Rollers	177
Cleaning LED Heads	178
Moving Your Machine	179
9. Appendix	181
Specifications (MB461/MB461+LP/MB471/ MB471w/MB491/MB491+/MB491+LP/ES4161 MFP/ES4191 MFP/MPS4200mb/MPS4700mb)	181
Specifications (MB441/MB451/MB451w)	189
Basic steps in Windows	198
Index	199

Match case Limit results 1 per page

Other Issues

- 168 -

The machine does not

start printing.

An error is displayed on the panel.

Check the error code and follow

the on-screen instructions.

P.141

The Ethernet or USB cable is

unplugged.

Plug in the Ethernet or USB cable

firmly.

P.47

P.60

Something is wrong with the

Ethernet or USB cable.

Use another Ethernet or USB cable.

The machine does not support your

Ethernet or USB cable.



Use a USB 2.0 compatible cable.



Use an Ethernet 10BASE-T/

100BASE-TX compatible cable.

Something may be wrong with the

printing function.

Press the <

SETTING

> key and

select [

Reports

] > [

Configura-

tion

] and print out the configura-

tion list to check the printing

performance.

P.78

The interface is disabled.

Press the <

SETTING

> key and

select [

Admin Setup

] > [

Net-

work Menu

] > [

Network Setup

]

and enable the interface you are

using.

The printer driver of the machine is

not selected.

Set the printer driver of the

machine as the default printer.

The specified port of the printer

driver is wrong.

Specify the port the Ethernet or

USB cable is connected to.

The display screen is

blank.

The machine is in the sleep mode.

Check if the <

POWER SAVE

> key

lights up and press the <

POWER

SAVE

> key to activate the

machine.

P.20

Print data is not

transmitted to the

machine.

The Ethernet or USB cable is

broken.

Connect a new cable.

The time-out period set on the

computer has passed.

Set a longer time-out period.

There is an abnormal

sound.

The machine is inclined.

Place the machine on a flat

surface.

There is a piece of paper or

unknown object inside the

machine.

Check the inside of the machine

and remove any objects.

The top cover is open.

Close the top cover.

There is a buzzing

sound.

The machine is printing on heavy

or thin paper when the

temperature inside is high.

This is not a malfunction. You can

proceed with the operation.

It takes a while to start

printing.

The machine is warming up from

the power save or sleep mode.

Press the <

SETTING

> key and

select [

Admin Setup

] > [

User

Install

] > [

Power Save Enable

[

Sleep

] and disable both modes.

P.20

The machine may be cleaning the

image drum.

Wait for a while.

The machine is adjusting the

temperature of the fuser unit.

Wait for a while.

The machine is processing data

from another interface.

Wait until the process finishes.

Symptom

Point to check

Remedy

Reference