Oki MB471 Users Manual Basic - Page 139

Error Code 391, 392 Paper feed jam, of the indicated tray.

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If neither the top or bottom end of paper is visible, move the jammed paper in the arrow direction as shown. Hold the top end of paper by your hands and carefully pull out the paper. Paper Jams Error Code 391, 392 (Paper feed jam) Error Code 391 indicates an error in Tray1 and Error Code 392 indicates a paper jam in Tray2. Memo  The following procedure uses tray 1 as an example. 1 Pull out and remove the paper cassette of the indicated tray. If the bottom end of paper is visible, hold the paper with your hands and carefully pull out the paper. 2 Remove jammed paper. Note  Check that there is no paper remaining inside the machine.  Remove the paper carefully so that it does not tear. If the paper tears, be sure to remove all of the pieces. 6 Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3). 7 3 Return the tray into the machine. 4 Open the scanner unit. 5 Press the top cover open button (1) and open the top cover. Troubleshooting 7 Close the top cover. 8 Close the scanner unit. 1 6 Close the top cover. 7 Close the scanner unit. - 139 -

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Paper Jams
- 139 -
Troubleshooting
7
If neither the top or bottom end of paper
is visible, move the jammed paper in the
arrow direction as shown. Hold the top
end of paper by your hands and carefully
pull out the paper.
If the bottom end of paper is visible, hold
the paper with your hands and carefully
pull out the paper.
Note
Check that there is no paper remaining inside the machine.
Remove the paper carefully so that it does not tear. If the
paper tears, be sure to remove all of the pieces.
6
Re-install the image drum complete with
toner cartridge, ensuring that the pegs
(1 & 2) correctly locate into the slots on
each side of the printer (3).
7
Close the top cover.
8
Close the scanner unit.
Error Code 391, 392 (Paper feed jam)
Error Code 391 indicates an error in Tray1 and
Error Code 392 indicates a paper jam in Tray2.
Memo
The following procedure uses tray 1 as an example.
1
Pull out and remove the paper cassette
of the indicated tray.
2
Remove jammed paper.
3
Return the tray into the machine.
4
Open the scanner unit.
5
Press the top cover open button (1) and
open the top cover.
6
Close the top cover.
7
Close the scanner unit.
1