Oki MB471 Users Manual Basic - Page 159

Copying Issues, Unable to Copy

Page 159 highlights

Other Issues Copying Issues Memo  If the following information does not solve your trouble, contact your dealer. Unable to Copy Symptom Unable to copy. Point to check Remedy Reference Is the machine turned on? Hold down the power switch for about a second to turn on the power. P.20 Is the machine initializing? Wait until initializing is done. - Is your document properly loaded Load the document properly on the on the machine? machine. P.38 Is there paper in the tray? Load paper in the tray. Or, check that the paper cassette is installed on the machine. P.32 Is the proper size of paper for your Load the proper size of paper for document loaded in the tray? your document. P.32 Is the paper tray selectable when Press the key and - [Paper Feed] is set to [Auto]? select [Paper Setup] > [Select Tray] > [Copy] > the paper tray on which the paper you use is loaded, and then select [ON] or [ON(Prior)]. Is the loaded paper compatible Duplex copying cannot be done P.32 with duplex printing? without the proper paper size, document type, or document 7 weight. Load the right paper for duplex printing and configure the paper size, document type, and document weight correctly. Is the media type of the paper tray set to [Plain] or [Recycled]? When setting [Paper feed] to [Auto], set the media type for the paper tray to [Plain] or [Recycled]. P.36 Is there a paper jam? Check the error message and remove any jammed paper. P.135 Is there an empty toner cartridge? Replace it with a new toner cartridge. P.172 Is the image drum at the end of its Replace it with a new image drum. life? P.173 Are any covers on the machine open? Close all the covers. P.15 Is an error occurring? Clear the error. P.141 Is another job in progress? Start copying after the other job is - complete. Is a print job from a computer or Wait until printing is complete. - other device in progress? Is a fax being transmitted in real Wait until the transmission is - time? complete. Troubleshooting - 159 -

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Other Issues
- 159 -
Troubleshooting
7
Copying Issues
Memo
If the following information does not solve your trouble, contact your dealer.
Unable to Copy
Symptom
Point to check
Remedy
Reference
Unable to copy.
Is the machine turned on?
Hold down the power switch for
about a second to turn on the
power.
P.20
Is the machine initializing?
Wait until initializing is done.
-
Is your document properly loaded
on the machine?
Load the document properly on the
machine.
P.38
Is there paper in the tray?
Load paper in the tray.
Or, check that the paper cassette is
installed on the machine.
P.32
Is the proper size of paper for your
document loaded in the tray?
Load the proper size of paper for
your document.
P.32
Is the paper tray selectable when
[
Paper Feed
] is set to [
Auto
]?
Press the <
SETTING
> key and
select [
Paper Setup
] > [
Select
Tray
] > [
Copy
] > the paper tray
on which the paper you use is
loaded, and then select [
ON
] or
[
ON(Prior)
].
-
Is the loaded paper compatible
with duplex printing?
Duplex copying cannot be done
without the proper paper size,
document type, or document
weight.
Load the right paper for duplex
printing and configure the paper
size, document type, and
document weight correctly.
P.32
Is the media type of the paper tray
set to [
Plain
] or [
Recycled
]?
When setting [
Paper feed
] to
[
Auto
], set the media type for the
paper tray to [
Plain
] or
[
Recycled
].
P.36
Is there a paper jam?
Check the error message and
remove any jammed paper.
P.135
Is there an empty toner cartridge?
Replace it with a new toner
cartridge.
P.172
Is the image drum at the end of its
life?
Replace it with a new image drum.
P.173
Are any covers on the machine
open?
Close all the covers.
P.15
Is an error occurring?
Clear the error.
P.141
Is another job in progress?
Start copying after the other job is
complete.
-
Is a print job from a computer or
other device in progress?
Wait until printing is complete.
-
Is a fax being transmitted in real
time?
Wait until the transmission is
complete.
-