Oki MB471 Users Manual Basic - Page 159
Copying Issues, Unable to Copy
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Other Issues Copying Issues Memo If the following information does not solve your trouble, contact your dealer. Unable to Copy Symptom Unable to copy. Point to check Remedy Reference Is the machine turned on? Hold down the power switch for about a second to turn on the power. P.20 Is the machine initializing? Wait until initializing is done. - Is your document properly loaded Load the document properly on the on the machine? machine. P.38 Is there paper in the tray? Load paper in the tray. Or, check that the paper cassette is installed on the machine. P.32 Is the proper size of paper for your Load the proper size of paper for document loaded in the tray? your document. P.32 Is the paper tray selectable when Press the key and - [Paper Feed] is set to [Auto]? select [Paper Setup] > [Select Tray] > [Copy] > the paper tray on which the paper you use is loaded, and then select [ON] or [ON(Prior)]. Is the loaded paper compatible Duplex copying cannot be done P.32 with duplex printing? without the proper paper size, document type, or document 7 weight. Load the right paper for duplex printing and configure the paper size, document type, and document weight correctly. Is the media type of the paper tray set to [Plain] or [Recycled]? When setting [Paper feed] to [Auto], set the media type for the paper tray to [Plain] or [Recycled]. P.36 Is there a paper jam? Check the error message and remove any jammed paper. P.135 Is there an empty toner cartridge? Replace it with a new toner cartridge. P.172 Is the image drum at the end of its Replace it with a new image drum. life? P.173 Are any covers on the machine open? Close all the covers. P.15 Is an error occurring? Clear the error. P.141 Is another job in progress? Start copying after the other job is - complete. Is a print job from a computer or Wait until printing is complete. - other device in progress? Is a fax being transmitted in real Wait until the transmission is - time? complete. Troubleshooting - 159 -
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