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Error code Message Disk Use Failed %FS_ERR% Please see Help for details. OK to Close Please check data. Message Data Write Error : %CODE%. Error Messages key Cause/Remedy Blinks A disk operation error has occurred. Lights up Failure to write message data to be uploaded. Contact your dealer. Troubleshooting Please check %COLOR% Toner Cartridge. Please see Help for details. Lights up Something is wrong with the toner sensor of the indicated color during printing. Check that the toner cartridge of the indicated color is installed properly. 543 Please check %COLOR% Toner Cartridge. : Blinks Something is wrong with the toner sensor of the %ERRCODE% indicated color. Check that the toner cartridge of the indicated color is installed properly. 543 : K Please see Help for details. 547 Please check %COLOR% Toner Cartridge. : Blinks The toner cartridge of the indicated color is not %ERRCODE% locked properly. Check that the lock lever is properly slid to the left. 547 : K Please see Help for details. 372 Paper Jam: %ERRCODE% Blinks Paper jam has occurred. 7 380 Please open the scanner unit and the top Remove the jammed paper. 381 cover. Error 372 : Misfeed from Duplex 382 Error 380 : Paper Feed 389 Please see Help for details. Error 381 : Transport 390 Error 382 : Exit Error 389 : Printing Page Lost Error 390 : MP Tray Error 390 : MANUAL 391 Paper Jam: %ERRCODE% 392 Please pull out the paper cassette of the indicated tray. Please see Help for details. Blinks Paper jam occurred while feeding paper from the indicated tray. Remove the jammed paper. 391 : Tray1 392 : Tray2 310 Please check the %COVER%.: %ERRCODE% Blinks The top cover is open. 587 Close the top cover. Please close the %COVER%. 310 : Top Cover 587 : Rear Cover Please see Help for details. ADF Cover Open Blinks The ADF cover is open. Close the ADF cover. Please see Help for details. Power OFF/ON %ERRCODE%: Error Inspection is required. %ERRCODE: Error Blinks Blinks An error has occurred in the device. Turn the machine off and then on again. If the error is not resolved, contact your dealer. An error has occurred in the device. Contact your dealer. - 143 -

Section	Page
Preface	2
Emergency first aid	3
Manufacturer	3
Importer to the EU/Authorised representative	3
Environmental information	3
For Your Safety	4
Manual Composition	11
About This Manual	11
1. Setup	13
Overview of Machine	13
Contents of the Package	13
Available Options	14
Installation Requirements	14
Names of Components	15
Installing Your Machine	17
Unpacking Your Machine	17
Turning On and Off Your Machine	19
Installing Options	22
Installing a Second Tray Unit (MB461, MB461+LP, MB471, MB471w, MB491, MB491+, MB491+LP, ES4161 MFP, ES4191 MFP, MPS4200mb, MPS4700mb only)	22
Operator Panel	25
Default Screen	26
Entering Text Using the Operator Panel	27
Loading Paper and Documents	29
Paper	29
Supported Paper Types	29
Paper Recommendations	31
Storing Paper	31
Loading Paper	32
Paper Output	37
Documents	37
Document Requirements	37
Scannable Area	38
Loading Documents	38
Basic Settings for Faxing (for MB451, MB451w, MB471, MB471w, MB491, MB491+, MB491+LP, ES4191 MFP, MPS4200mb, MPS4700mb only)	40
Setting for Country Code	40
Connecting a Telephone Line	41
Other cases	42
Settings for each dialing type	43
Setup of Date/Time	44
Specifying Sender Information	44
PBX Connecting	45
Setting for Super G3	45
Specifying Reception Mode	45
Connecting to a Computer	46
Network Connection	47
USB Connection	60
Configuring the Network Settings	65
Checking the Common Setup Information	66
Setting Up Scan To E-mail and Internet Fax	66
Setting Up Scan To Network PC	68
Managing Profiles	77
Printing Configuration	78
Printing Procedure	78
2. Copying	79
Basic Operation	79
Starting a Copy Job	79
Canceling a Copy Job in Progress	79
Configuring Copy Settings	80
Changing the Scan Size (Scan Size)	80
Changing the Paper Tray (Paper Feed)	80
Changing Image Orientation of Document (Direction)	81
Making Enlarged or Reduced Copies (Zoom)	81
Enabling Continuous Scan Mode (Continuous Scan)	82
Making Duplex Copies (Duplex Copy)	83
Adjusting Copy Density (Density)	83
Changing Document Type (Document Type)	83
Adjusting the Background Removal	84
Changing Scan Resolution	84
Resetting Copy Settings	85
3. Faxing (for MB451, MB451w, MB471, MB471w, MB491, MB491+, MB491+LP, ES4191 MFP, MPS4200mb, MPS4700mb only)	86
Basic Procedure for Faxing	86
Sending a Fax	86
Specifying a Destination	87
Deleting Specified Destinations	89
Configuring Fax Settings	90
Changing Scan Size (Scan Size)	90
Changing Resolution (Resolution)	90
Adjusting Density (Density)	90
Printing the Sender Name	90
Checking and Canceling Fax Transmission	91
Canceling Fax Transmission	91
Canceling a Reserved Job	91
Checking Transmission and Reception History	91
Machine Behavior in Fax Reception	92
Reception Behavior	92
Printing Received Faxes	94
Phone Book	95
Speed Dial	95
Registering and Editing	95
Registering From History	95
Deleting	96
Group Dial (Group Number)	96
Registering and Editing	96
Deleting	96
One-Touch Key Pad	97
Register all telephone numbers	97
Registering the Machine	97
Basic Procedure for Scan To Fax Server	98
Transmitting Data to Fax Server	98
Specifying the destination	98
Deleting the specified destination	99
Stopping the fax transmission	99
Basic Procedure for Internet Faxing	100
Sending an Internet Fax	100
Specifying a Destination	101
Checking, Deleting, and Changing Destinations	102
Canceling Transmission	103
Receiving Internet Faxes	103
4. Scanning	104
Installing Scanner Drivers (TWAIN/WIA/ICA Driver)	104
Installation Procedure	104
For Windows	104
For Mac OS X	105
Using ActKey Software	107
Installing the Software	107
Starting the Software	107
Setup to use the WSD Scan	108
Installation procedure	108
Scanning Methods	109
Scan to E-mail	109
Scan to Network PC	111
Scan to USB Memory	111
Scan to Local PC	112
Scan to Remote PC	113
Canceling the Current Scan Job	118
Registering Address Book	119
Address Book	119
Group List	120
Register all E-mail addresses	120
Registering the Machine	120
Importing Addresses from a File	120
Registering Network Scan Destinations	121
5. Using as a Printer	122
Printing from a Computer	122
Printing	122
Canceling a Print Job	124
Printing From USB Memory	125
Starting a Print Job	125
Configuring Print Settings	126
Canceling a Print Job	127
6. User Authentication and Access Control	128
About User Authentication and Access Control	128
Authentication by PIN	129
Registering a PIN	129
Enabling Access Control	129
Operation When PIN Authentication Is Enabled	129
Authentication by User Name and Password	132
Registering User Name and Password	132
Enabling Access Control	132
Operation When User Name and Password Authentication is Enabled	132
7. Troubleshooting	135
Paper Jams	135
Checking Error Messages	135
Clearing Paper Jams	135
Error Messages	141
Error Messages Displayed on the Screen	141
Checking the Machine's Status From the <STATUS> Key	152
Other Issues	153
Unable to Print from a Computer	153
Unable to Install a Printer Driver Successfully	155
Restrictions on Each OS	156
Copying Issues	159
Faxing Issues	161
Scanning Issues	162
Image Quality Issues	163
Feeding Issues	166
Machine Issues	167
When the Power Goes Out	170
8. Maintenance	171
Replacing Consumable Items	171
Replacing Toner Cartridges	172
Replacing the Image Drum (MB461, MB461+LP, MB471, MB471w, MB491, MB491+, MB491+LP, ES4161 MFP, ES4191 MFP, MPS4200mb, MPS4700mb only)	173
Replacing the Image Drum (MB441, MB451, MB451w only)	174
Cleaning Your Machine	176
Cleaning the Surface of the Machine	176
Cleaning the Document Glass	176
Cleaning Document Feeding Rollers in the ADF	176
Cleaning Paper Feed Rollers	177
Cleaning LED Heads	178
Moving Your Machine	179
9. Appendix	181
Specifications (MB461/MB461+LP/MB471/ MB471w/MB491/MB491+/MB491+LP/ES4161 MFP/ES4191 MFP/MPS4200mb/MPS4700mb)	181
Specifications (MB441/MB451/MB451w)	189
Basic steps in Windows	198
Index	199

Match case Limit results 1 per page

Error Messages

- 143 -

Troubleshooting

Disk Use Failed %FS_ERR%

Please see Help for details.

to Close

Blinks

A disk operation error has occurred.

Please check data.

Message Data Write Error : %CODE%.

Lights up

Failure to write message data to be uploaded.

Contact your dealer.

Please check %COLOR% Toner Cartridge.

Please see Help for details.

Lights up

Something is wrong with the toner sensor of the

indicated color during printing.

Check that the toner cartridge of the indicated

color is installed properly.

543

Please check %COLOR% Toner Cartridge. :

%ERRCODE%

Please see Help for details.

Blinks

Something is wrong with the toner sensor of the

indicated color.

Check that the toner cartridge of the indicated

color is installed properly.

543 : K

547

Please check %COLOR% Toner Cartridge. :

%ERRCODE%

Please see Help for details.

Blinks

The toner cartridge of the indicated color is not

locked properly.

Check that the lock lever is properly slid to the

left.

547 : K

372

380

381

382

389

390

Paper Jam: %ERRCODE%

Please open the scanner unit and the top

cover.

Please see Help for details.

Blinks

Paper jam has occurred.

Remove the jammed paper.

Error 372 : Misfeed from Duplex

Error 380 : Paper Feed

Error 381 : Transport

Error 382 : Exit

Error 389 : Printing Page Lost

Error 390 : MP Tray

Error 390 : MANUAL

391

392

Paper Jam: %ERRCODE%

Please pull out the paper cassette of the

indicated tray.

Please see Help for details.

Blinks

Paper jam occurred while feeding paper from the

indicated tray.

Remove the jammed paper.

391 : Tray1

392 : Tray2

310

587

Please check the %COVER%.: %ERRCODE%

Please close the %COVER%.

Please see Help for details.

Blinks

The top cover is open.

Close the top cover.

310 : Top Cover

587 : Rear Cover

ADF Cover Open

Please see Help for details.

Blinks

The ADF cover is open.

Close the ADF cover.

Power OFF/ON

%ERRCODE%: Error

Blinks

An error has occurred in the device.

Turn the machine off and then on again.

If the error is not resolved, contact your dealer.

Inspection is required.

%ERRCODE: Error

Blinks

An error has occurred in the device.

Contact your dealer.

Error

code

Message

key

Cause/Remedy