Oki MB471 Users Manual Basic - Page 138
Error Code 390 Paper feed jam, Multipurpose tray, following Steps B.
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Paper Jams Steps (A)1 and (A)2, pull out the paper by following Steps (B). (A)1 (A)2 (B)1 (B)2 If you have failed to remove jammed paper, do not force to pull out the paper but follow the steps below. 7 Close the top cover. 8 Close the scanner unit. Error Code 390 (Paper feed jam (Multipurpose tray)) 1 Remove any documents from the document tray. 2 Open the scanner unit. 3 Press the top cover open button (1) and open the top cover. 4 Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. Return the image drum cartridge into the printer, and close the top cover. Turn the printer Power switch OFF (O) first, and then turn it ON (I) again. When the motor starts to rotate, hold the top end of paper and pull out the paper. Note If paper jams when you load it, check to see that no paper has been left in the paper feed units. Remember that you can release the alarm display only after you have opened the top cover first and then closed it again. 6 Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3). Note Check that there is no paper remaining inside the machine. Remove the paper carefully so that it does not tear. If the paper tears, be sure to remove all of the pieces. 5 If the top end of paper is visible at the rear side of transparent resist guide, rotate the resist guide toward the fuser unit and hold the paper top end and carefully pull out the paper. - 138 -