Xerox DC240 DocuColor 240/250 Training and Information Guide in PDF format. - Page 158

Fault Codes, Cause/Remedy - error codes

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DocuColor 240/250 Fault Codes If an error caused the printing to end abnormally, or a malfunction occurred in the machine, then an error code is displayed. If an error code appears that is not listed in the table below, or if an error persists after following the listed solution, then contact your Xerox Customer Support Center. If an error code is displayed, all print data of the machine as well as print data stored in the machine's built-in memory is discarded. Fault Code 002-770 003-750 003-751 003-752 003-753 003-754 003-757 Cause/Remedy Cause: Unable to process job template due to insufficient hard disk space. Remedy: Remove unnecessary data from the hard disk to increase free disk space. Cause: Unable to store any documents with 2 Sided Book Copy feature. Remedy: Check the 2 Sided Book Copy settings. Cause: The machine is unable to process size, because the specified document area is too small. Remedy: Increase resolution or scan area size. Cause: When setting a mixed size document to Full Color/2 Side and attempting to scan at 600dpi, an error occurs. Remedy: Decrease [Scan Resolution] to [400dpi] or less, and rescan. Cause: When scanning a mixed size document using the 2 sided simultaneous scan feature with 300, 400, or 600dpi, an error occurs. Remedy: Decrease [Scan Resolution] to [200dpi] or less, and rescan. Cause: An error occurred in the document feeder. Remedy: Reprocess the job. Cause: When scanning a mixed size document using the 2 sided simultaneous scan feature with400, or 600dpi, an error occurs. Remedy: Decrease [Scan Resolution] to [300dpi] or less, and rescan. DocuColor 240/250 Training and Information Guide 158

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DocuColor 240/250
DocuColor 240/250 Training and Information Guide
158
Fault Codes
If an error caused the printing to end abnormally, or a malfunction occurred in the
machine, then an error code is displayed.
If an error code appears that is not listed in the table below, or if an error persists
after following the listed solution, then contact your Xerox Customer Support
Center.
If an error code is displayed, all print data of the machine as well as print data
stored in the machine's built-in memory is discarded.
Fault Code
Cause/Remedy
002-770
Cause: Unable to process job template
due to insufficient hard disk space.
Remedy: Remove unnecessary data
from the hard disk to increase free disk
space.
003-750
Cause: Unable to store any documents
with 2 Sided Book Copy feature.
Remedy: Check the 2 Sided Book
Copy settings.
003-751
Cause: The machine is unable to
process size, because the specified
document area is too small. Remedy:
Increase resolution or scan area size.
003-752
Cause: When setting a mixed size
document to Full Color/2 Side and
attempting to scan at 600dpi, an error
occurs. Remedy: Decrease [Scan
Resolution] to [400dpi] or less, and
rescan.
003-753
Cause: When scanning a mixed size
document using the 2 sided
simultaneous scan feature with 300,
400, or 600dpi, an error occurs.
Remedy: Decrease [Scan Resolution]
to [200dpi] or less, and rescan.
003-754
Cause: An error occurred in the
document feeder. Remedy: Reprocess
the job.
003-757
Cause: When scanning a mixed size
document using the 2 sided
simultaneous scan feature with400, or
600dpi, an error occurs. Remedy:
Decrease [Scan Resolution] to [300dpi]
or less, and rescan.