Xerox DC240 DocuColor 240/250 Training and Information Guide in PDF format. - Page 179

Envelope Jams, Check that the envelopes are within specification.

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DocuColor 240/250 Envelope Jams Envelope Jams occur in the paper path clearance areas. The machine will display a message indicating the clearance area. If after clearing the jam, the envelope jams again, follow the steps below: 1. Check that the attributes of the paper tray are set correctly. Envelopes can only be fed from the Bypass Tray. 2. Ensure that the guides are against the edges of the envelopes. 3. Check that the envelopes are within specification. For more information about envelope specifications go to the Stock Type, Envelope topic in the Paper and Media section. NOTE: Some wrinkle is expected on the back of the fed envelope. DocuColor 240/250 Training and Information Guide 179

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DocuColor 240/250
DocuColor 240/250 Training and Information Guide
179
Envelope Jams
Envelope Jams occur in the paper path clearance areas.
The machine will
display a message indicating the clearance area.
If after clearing the jam, the envelope jams again, follow the steps below:
1. Check that the attributes of the paper tray are set correctly.
Envelopes
can only be fed from the Bypass Tray.
2. Ensure that the guides are against the edges of the envelopes.
3. Check that the envelopes are within specification.
For more information
about envelope specifications go to the Stock Type, Envelope topic in the
Paper and Media section.
NOTE:
Some wrinkle is expected on the back of the fed envelope.