Xerox DC240 DocuColor 240/250 Training and Information Guide in PDF format. - Page 165

Remedy: Check DNS server address., CentreWare Flow Service fails.

Page 165 highlights

Fault Code 027-720 027-721 027-722 027-723 027-725 027-727 027-728 027-750 DocuColor 240/250 Cause/Remedy Cause: Unable to find the server of an application interface destination. Remedy: Check DNS server address. Or check whether an application interface (CentreWare Flow Service) installed on the computer is registered by DNS server or not. Cause: An application interface destination does not exist. Remedy: Check whether an application linked (CentreWare Flow Service) operates correctly. Cause: The jobs was timed out during connection with an application interface destination. Remedy: Try to process the job flow again. Cause: Authentication at the application interface destination (CentreWare Flow Service) fails. Remedy: Check a user name and password that is used when creating a job flow. Cause: A job operation failed using an application interface. Remedy: Check whether an application linked (CentreWare Flow Service) operates correctly. When it is operating, check the log. When it is not operating, check the network environments. Cause: A parameter is illegal during an application interface. Remedy: Try to process the job flow again. Cause: The number of files that is required to send to external services exceeds the maximum number of files that can be sent. Remedy: Try to send again after decreasing the number of pages that is lower than the maximum number. Cause: Attempted to command a job flow to a print document. Print documents are not supported by job flows. Remedy: Check the document before starting the job flow. DocuColor 240/250 Training and Information Guide 165

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DocuColor 240/250
DocuColor 240/250 Training and Information Guide
165
Fault Code
Cause/Remedy
027-720
Cause: Unable to find the server of an
application interface destination.
Remedy: Check DNS server address.
Or check whether an application
interface (CentreWare Flow Service)
installed on the computer is registered
by DNS server or not.
027-721
Cause: An application interface
destination does not exist. Remedy:
Check whether an application linked
(CentreWare Flow Service) operates
correctly.
027-722
Cause: The jobs was timed out during
connection with an application interface
destination. Remedy: Try to process
the job flow again.
027-723
Cause: Authentication at the
application interface destination
(CentreWare Flow Service) fails.
Remedy: Check a user name and
password that is used when creating a
job flow.
027-725
Cause: A job operation failed using an
application interface. Remedy: Check
whether an application linked
(CentreWare Flow Service) operates
correctly. When it is operating, check
the log. When it is not operating, check
the network environments.
027-727
Cause: A parameter is illegal during an
application interface. Remedy: Try to
process the job flow again.
027-728
Cause: The number of files that is
required to send to external services
exceeds the maximum number of files
that can be sent. Remedy: Try to send
again after decreasing the number of
pages that is lower than the maximum
number.
027-750
Cause: Attempted to command a job
flow to a print document. Print
documents are not supported by job
flows. Remedy: Check the document
before starting the job flow.