Cisco IE-3000-8TC Administration Guide - Page 109

Phones Tab Settings Setting Forward Busy Calls/Divert To Forward No Answer Calls To Description Enter the phone number, including outside dial codes, area codes, and so on, where you want calls forwarded when the line is busy. (Enter a phone number as if you were placing a call from the phone.) Note If you enable call divert, you must enter a phone number or select voicemail where the call can be forwarded. For call divert, the user must press the divert softkey/button on the phone for the call to get transferred to the destination. For call forward busy, Cisco Business Edition 3000 automatically transfers the call to the destination when the line is busy. Enter Voice Mail or enter a phone number, which may include up to 50 digits, asterisk, or octothorpe (#). Enter the phone number, including outside dial codes, area codes, and so on, where you want calls forwarded when the user does not answer a call. (Enter a phone number as if you were placing a call from the phone.) If you leave the phone number blank, the phone continues to ring until the caller hangs up the phone. Enter Voice Mail or enter a phone number, which may include up to 50 digits, asterisk, or octothorpe (#). Phones Tab Settings The Phones tab allows you to configure the name of the phone, a description for the phone, the phone model, and extensions that you want to associate with the lines on the phone. To configure other settings, such as Do Not Disturb, as described in the Phones Settings, on page 249, select Users/Phones > Phones in the Cisco Business Edition 3000 Administrative Interface. Tip Before you configure the settings in the Phone tab, configure the settings in the User tab. You cannot add a phone unless a user exists either in the Cisco-provided .xls data configuration file or in the Cisco Business Edition 3000 Administrative Interface. (The user must have a usage profile and at least one extension assigned to it). The following table describes the settings for the Phones tab. OL-27022-01 Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 89