Cisco IE-3000-8TC Administration Guide - Page 440
Monitoring, Diagnostics
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Troubleshooting When You Cannot Access the Graphical User Interfaces Interface. The diagnostics starts automatically after you insert the Cisco Diagnostics USB flash drive in Cisco Business Edition 3000, and collects the required log files, generates a static HTML report and saves the logs and the html report to the USB flash drive. The Cisco Diagnostics USB Signature file consists of components for which system diagnostic is executed and associated log files are collected. The following steps explain the USB Diagnostics process: Procedure Step 1 To generate the Cisco Diagnostics USB Signature file, click Download Diagnostics File in the Diagnostics page in the Cisco Business Edition 3000 Administrative Interface. (Select Monitoring > Diagnostics.) Tip You can also obtain the Cisco Diagnostics USB Signature file, diagnose.xml, from www.cisco.com. Step 2 Step 3 Save the Cisco Diagnostics USB Signature file on the Cisco Diagnostics USB flash drive. Insert the Cisco Diagnostics USB flash drive on the Cisco Business Edition 3000 server. The system diagnostics is automatically triggered and the following components are diagnosed. The following table describes the contents on the diagnose.xml file. Table 103: Scanning of system health through Cisco diagnostics USB flash drive HardDisk Configure the value to either Yes or No. The following system attribute is diagnosed: • Diskspace-Checks disk space and verifies critical operating system files Network Configure the value to either Yes or No. The following system attributes are diagnosed: • Validate Network-Validate network settings • NTP Reachability-Checks the availability of external NTP servers • NTP Clock Drift-Checks the local clocks drift from NTP servers • NTP Stratum-Checks the stratum level of the reference clock System Configure the value to either Yes or No. The following system attributes are diagnosed: • Service Manager-Checks if service manager is running • System Info-Collects system information into diagnostic log Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 420 OL-27022-01
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