Cisco IE-3000-8TC Administration Guide - Page 256

Select how Cisco Business Edition 3000 distributes, Cisco Business Edition 3000 most recently

Page 256 highlights

Setting Hunt Type Description Select how Cisco Business Edition 3000 distributes the calls to members of the hunt list: An idle member is not servicing any calls. An available member is on an active call but is available to accept a new call. A busy member cannot accept calls. • Top Down-If you choose this distribution algorithm, Cisco Business Edition 3000 distributes a call to idle or available members (extensions) starting from the first idle or available member of a hunt list to the last idle or available member. • Circular-If you choose this distribution algorithm, Cisco Business Edition 3000 distributes a call to idle or available members starting from the (n+1)th member of a hunt list, where the nth member is the member to which Cisco Business Edition 3000 most recently extended a call. If the nth member is the last member of a hunt list, Cisco Business Edition 3000 distributes a call starting from the top of the hunt list. • Longest Idle Time-If you choose this distribution algorithm, Cisco Business Edition 3000 only distributes a call to idle members, starting from the longest idle member to the least idle member of a hunt list. • Broadcast-If you choose this distribution algorithm, Cisco Business Edition 3000 distributes a call to all idle or available members of a hunt list simultaneously. Caution Do not put extensions that are shared lines in a hunt list that uses the Broadcast distribution algorithm. Cisco Business Edition 3000 cannot display shared lines correctly on the phone if the extensions are members of a hunt list that uses the Broadcast distribution algorithm. Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 236 OL-27022-01

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Description
Setting
Select how Cisco Business Edition 3000 distributes
the calls to members of the hunt list:
An idle member is not servicing any calls. An
available member is on an active call but is available
to accept a new call. A busy member cannot accept
calls.
• Top Down—If you choose this distribution
algorithm, Cisco Business Edition 3000
distributes a call to idle or available members
(extensions) starting from the first idle or
available member of a hunt list to the last idle
or available member.
• Circular—If you choose this distribution
algorithm, Cisco Business Edition 3000
distributes a call to idle or available members
starting from the (n+1)th member of a hunt list,
where the nth member is the member to which
Cisco Business Edition 3000 most recently
extended a call. If the nth member is the last
member of a hunt list, Cisco Business Edition
3000 distributes a call starting from the top of
the hunt list.
• Longest Idle Time—If you choose this
distribution algorithm, Cisco Business Edition
3000 only distributes a call to idle members,
starting from the longest idle member to the
least idle member of a hunt list.
• Broadcast—If you choose this distribution
algorithm, Cisco Business Edition 3000
distributes a call to all idle or available
members of a hunt list simultaneously.
Do not put extensions that are shared lines
in a hunt list that uses the Broadcast
distribution algorithm. Cisco Business
Edition 3000 cannot display shared lines
correctly on the phone if the extensions
are members of a hunt list that uses the
Broadcast distribution algorithm.
Caution
Hunt Type
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
236
OL-27022-01